brel_api | Stripe Developers | Page 1

tranquil wolfBOT Jul 9, 2025, 5:28 PM

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brel_api, 2 days ago, 82 messages
brel_api, 2 days ago, 14 messages
brel_unexpected, 6 days ago, 69 messages

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pliant ermine Jul 9, 2025, 5:29 PM

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I don't understand what that error means and why I cannot update it

alpine geyser Jul 9, 2025, 5:30 PM

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Where did you see that error?

pliant ermine Jul 9, 2025, 5:32 PM

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API response

alpine geyser Jul 9, 2025, 5:34 PM

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I don't see a request associated with that object with that error. Can you provide more details on it? Do you log the whole error, or the Request ID?

pliant ermine Jul 9, 2025, 5:36 PM

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I am using Rails Stripe SDK and I am calling like this:

Stripe::PromotionCode.update("promo_1Rj1RPARjJ1na9ElnnhU3Zu6", {"restrictions"=>{"currency_options"=>{"usd"=>{"minimum_amount"=>1500}}}})

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just try to update the promo_1Rj1RPARjJ1na9ElnnhU3Zu6

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you'll see the error

alpine geyser Jul 9, 2025, 5:39 PM

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What is "Rails Stripe SDK"? You mean the Ruby Stripe SDK?

pliant ermine Jul 9, 2025, 5:39 PM

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yes

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but doesnt matter

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you can try with wahtever tool

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curl, api or other

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you'll se the error

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just try to update the promo code

alpine geyser Jul 9, 2025, 5:41 PM

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Where did you get the shape of that object from?

pliant ermine Jul 9, 2025, 5:48 PM

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if that's not correct please tell me

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how can I call

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Since Stripe message did not say anything about the structure I thought the problem was somewher elese

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If not a problem for you can you send me how it should be called?

alpine geyser Jul 9, 2025, 5:49 PM

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Where did you get it?

pliant ermine Jul 9, 2025, 5:50 PM

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From Stripe docs

alpine geyser Jul 9, 2025, 5:50 PM

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It's fine. The docs are here: https://docs.stripe.com/api/promotion_codes/object#promotion_code_object-restrictions

pliant ermine Jul 9, 2025, 5:50 PM

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Is it possible for you to not just ask me question but help how can I update it

alpine geyser Jul 9, 2025, 5:50 PM

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Wait, which Stripe doc?

pliant ermine Jul 9, 2025, 5:51 PM

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https://docs.stripe.com/api/promotion_codes/update

Update a promotion code | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

alpine geyser Jul 9, 2025, 5:51 PM

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Damn.

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Ok, sorry. I see that now. This is possibly a bug on our end, let me confirm/refute.

pliant ermine Jul 9, 2025, 5:52 PM

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ok, let me know please

alpine geyser Jul 9, 2025, 5:57 PM

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Can you please reproduce this in a way that you can capture the Request ID and complete error from the Stripe API?

Without actually seeing the error in our systems I can't dig into this.

pliant ermine Jul 9, 2025, 6:01 PM

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But you told me that you saw it

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and was possibly a bug on your end

alpine geyser Jul 9, 2025, 6:02 PM

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Just give me a second please.

pliant ermine Jul 9, 2025, 6:05 PM

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ok

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Can I have a response if that was expected or a bug on your end?

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Should I wait for that to get fixed?

alpine geyser Jul 9, 2025, 6:22 PM

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I'm currently helping multiple folks simultaneously so once I'm able to fully dig into this and understand the cause, I will let you know.

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That promo code has never had that error. Other promo codes have.

pliant ermine Jul 9, 2025, 6:27 PM

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That promo code has never had that error. Other promo codes have.

What do you mean by this?

alpine geyser Jul 9, 2025, 6:28 PM

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The code you gave me has never been used in a request that failed with that error.

pliant ermine Jul 9, 2025, 6:29 PM

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I am facing also another issue:

applies_to is not returned in retrieve coupon. How can I get the list of all products a coupon is applied to?
That field exists on the object but is is not returned when I retrieve a coupon. Can you please double check?

tranquil wolfBOT Jul 9, 2025, 7:05 PM

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terse mortar Jul 9, 2025, 7:07 PM

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Hey brel, taking over for my colleague here. Getting caught up one moment.

alpine geyser Jul 9, 2025, 7:14 PM

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Hi hi. I was able to reproduce the initial issue, and I'm currently investigating further, but mossy can help with your most recent question.

pliant ermine Jul 9, 2025, 7:24 PM

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Yes please @terse mortar

terse mortar Jul 9, 2025, 7:37 PM

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I'm seeing the same that you've described ~~doesn't seem to be exandable~~. Testing if this is the same for coupons created via api

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Looks like it's expandable.

pliant ermine Jul 9, 2025, 7:46 PM

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How are you calling it?

terse mortar Jul 9, 2025, 7:47 PM

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So if you retrieve the coupon with expansion on the 'applies_to' field it will display

retrieved_coupon = Stripe::Coupon.retrieve({expand: ['applies_to'], id: coupon.id})

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We usually do a better job of indicating what fields are expandable in our API doc, I'll see if I can have that improved.

tranquil wolfBOT Jul 9, 2025, 7:49 PM

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pliant ermine Jul 9, 2025, 7:49 PM

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I tried the same and it didn’t work

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can you please send me how the response looks like?

wind vigil Jul 9, 2025, 7:50 PM

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👋 stepping in. When you retrieve the Coupon you need to expand applies_to for that hash to be included in the response.

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See: https://stripe.com/docs/expand if you aren't familiar with exansion

pliant ermine Jul 9, 2025, 7:52 PM

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I am familiar with it but It does not work for me with expand

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I am using Ruby sdk

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how should I call it

wind vigil Jul 9, 2025, 7:53 PM

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Can you share your exact code snippet and the Coupon ID you are retrieving?

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Should just look like:

Stripe::Coupon.retrieve({
  id: 'replace_with_your_coupon_id',
  expand: ['applies_to'],
})

tranquil wolfBOT Jul 9, 2025, 8:02 PM

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pliant ermine Jul 9, 2025, 8:05 PM

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Thank you @wind vigil

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I have another thing that I need around coupons

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I need the redemption history by customers that used that promo code

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how can I get that list

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similar to how it is shown on Stripe dashboard

wind vigil Jul 9, 2025, 8:07 PM

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The API doesn't return that information -- you would have to track that on your end.

pliant ermine Jul 9, 2025, 8:08 PM

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How can I get that information?

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You mean by saving on my app every time the code is applied?

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Isnt any way from Stripe to provide that?

wind vigil Jul 9, 2025, 8:09 PM

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You can list out Subscriptions to see if a discount is applied and then expand the promotion code related to the Discount.

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But no, the API doesn't provide that information directly.

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You have to aggregate it or track it in your own database (either upon application or using Webhooks).

pliant ermine Jul 9, 2025, 8:24 PM

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Stripe::Coupon.retrieve({
id: 'replace_with_your_coupon_id',
expand: ['applies_to'],
})

On this one can I further expand the products inside. I want to know the product name

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Does stripe allow to expand nested fields?

wind vigil Jul 9, 2025, 8:25 PM

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Yes but I don't believe that is supported in this case.

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You can try applies_to.products but pretty sure you have to retrieve the Products here in a separate request if you want that info.

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Yeah that's not supported here

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So you do have to make separate requests for the Products themselves.

pliant ermine Jul 9, 2025, 8:34 PM

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Got it

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ok thank you

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And regarding the problem I mentioned at the beginning of the thread there?

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Any response if there is an issue on your end

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I did not got a final response on that

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by your colleague

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I see that in Stripe dashboard a promo code amount is not possible to be updated

wind vigil Jul 9, 2025, 8:35 PM

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Ah I missed that initial question.

pliant ermine Jul 9, 2025, 8:35 PM

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So I gues even from apis

wind vigil Jul 9, 2025, 8:35 PM

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Can you share the request ID related to that error?

pliant ermine Jul 9, 2025, 8:35 PM

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but on the doc it is present

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I dont have a requst ID

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but I tried several times

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on every promo code is the same error

wind vigil Jul 9, 2025, 8:36 PM

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It would be in the response headers

pliant ermine Jul 9, 2025, 8:36 PM

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You can try to update one

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I think is not possible to update promo code or cupon amount

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At least on stripe dashboard it is not possible

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So probably it isnt prossible to be done by api as well

wind vigil Jul 9, 2025, 8:37 PM

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I believe you can update the minimm amount

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But no you can't update the amount itself

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What are you trying to do?

pliant ermine Jul 9, 2025, 8:38 PM

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yes, but on docs it says it is possible

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and amount can be changed

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I was checking update promo code

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API

wind vigil Jul 9, 2025, 8:38 PM

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Which docs?

pliant ermine Jul 9, 2025, 8:38 PM

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https://docs.stripe.com/api/promotion_codes/update

Update a promotion code | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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This one

wind vigil Jul 9, 2025, 8:39 PM

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Where does it show you can update amount there?

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You can update the minimum_amount which I stated above

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Which is the required amount of the purchase in order for the Promo code to be able to be applied.

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But this doesn't change the actual Promo Code's amount

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That amount is directly tied to the associated Coupon

pliant ermine Jul 9, 2025, 8:47 PM

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Yes, sorry. I was referring to minimum amount. As you see at the beginning of my message is what I passed and I got this error:

Stripe error: You are specifying a currency option that matches the top-level currency for this promotion code. Please remove this currency option and it will be added automatically on creation.",

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The error came from Stripe

tranquil wolfBOT Jul 9, 2025, 8:50 PM

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#brel_api