ramin-khan_unexpected | Stripe Developers | Page 1

pallid lintelBOT Jul 9, 2025, 2:16 PM

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tender aurora Jul 9, 2025, 2:17 PM

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quartz bane Jul 9, 2025, 2:17 PM

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The dashboard localizes timestamps based on your account settings

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Our api never returns localized timestamps

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Only utc

tender aurora Jul 9, 2025, 2:20 PM

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Thank you the response.
But in this case 1759164000 is a unix timestamp so it should match the date shown in UI?

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1759164000 means the due date is Monday, September 29, 2025 4:40:00 PM

quartz bane Jul 9, 2025, 2:22 PM

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The UI is always localized so it won't match

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But I see Oct 13 in your screenshot

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Which is too far off to be a localization issue

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So I'm not really sure

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Are you sure you're looking at the right account and right requirement? There aren't additional requirements?

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In your api response you're looking at future_requirements

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Are there anything in the requirements hash?

tender aurora Jul 9, 2025, 2:26 PM

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quartz bane In your api response you're looking at future_requirements

yes we store both requirements and future_requirements in our db from webhook events.
In this case there are no immediate requirements so we get the current_deadline from future_requirements to show an alert

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The idea is that we want to show a similar alert banner as stripe UI shows when there are pending requirements for an account

quartz bane Jul 9, 2025, 2:29 PM

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Yeah I don't know why the dashboard shows a different timestamp

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We really just help with api questions

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You're positive you're looking at the same account?

tender aurora Jul 9, 2025, 2:31 PM

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quartz bane You're positive you're looking at the same account?

Yes, It's the same account, do you want me to share the account id ?

quartz bane Jul 9, 2025, 2:32 PM

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Yes please

tender aurora Jul 9, 2025, 2:32 PM

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acct_1NOOOR2ekYF53pEN

quartz bane Jul 9, 2025, 2:35 PM

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I see september 29th on my end

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So idk where Oct 13 is coming from

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Recommend asking our support team about this

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https://support.stripe.com/contact

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We're not really familiar with dashboard or account requirements

tender aurora Jul 9, 2025, 2:39 PM

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You see the due date for SSN requirement as September 29th?

quartz bane Jul 9, 2025, 2:40 PM

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Yes same as in your api response

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So idk what the dashboard date is from

tender aurora Jul 9, 2025, 2:40 PM

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That's strange

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Okay i'll contact the support

#ramin-khan_unexpected