sumeetcallenqcom_api | Stripe Developers | Page 1

unreal gladeBOT Jul 8, 2025, 3:46 PM

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dire dew Jul 8, 2025, 3:47 PM

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THis is the invoice ID: in_1RgkPsIOtYgoObCH9TtsVLfo

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it returns with a unknown error from stripe with 500 error in response

unreal gladeBOT Jul 8, 2025, 3:47 PM

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gaunt willow Jul 8, 2025, 3:49 PM

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Hi hi. I'm looking into this now.

dire dew Jul 8, 2025, 3:50 PM

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ok

dire dew Jul 8, 2025, 4:27 PM

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hi

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you there ?

gaunt willow Jul 8, 2025, 4:27 PM

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Hi, yes. Still digging.

dire dew Jul 8, 2025, 4:29 PM

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Can I help you with some info regarding invoice?
To me it is just a 500 error on stripe server and stripe engineering needs to fix this
Not sure what are you looking into so long?

gaunt willow Jul 8, 2025, 4:30 PM

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Cool. I need to understand what the issue is before I can do anything with it, so I'm working on that.

dire dew Jul 8, 2025, 4:34 PM

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BTW,
This is the request id when I tried to pay the invoice from dashboard: req_1OhGosCs3TcLcq
This is the request id when I tried to pay the invoice throug API : req_qNC8rhEqiUdqIT
This is the request id when I tried to finalize the invoice throug API : req_NtHsKWFhP1D89E

All of them same error

gaunt willow Jul 8, 2025, 4:35 PM

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Did you try it today?

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Can you try it right now please, and send me the Request ID afterwards?

dire dew Jul 8, 2025, 4:35 PM

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I can try right now, 2 min

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sure

gaunt willow Jul 8, 2025, 4:35 PM

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👍

dire dew Jul 8, 2025, 4:39 PM

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dashboard: req_6ZcBlgNxlPx4HH
API pay: req_uqmk5aYdEm9yiv
API finalize: req_KNGJY74VJnm3oL

📎 message.txt

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gaunt willow Jul 8, 2025, 4:43 PM

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Ok cool, thank you. I'm going to escalate this. I'll send you a DM to create a case that can be associated with this issue.

dire dew Jul 8, 2025, 4:44 PM

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THnak you very much

unreal gladeBOT Jul 8, 2025, 4:45 PM

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Hello @dire dew, we have sent you a direct message, please check it at https://discord.com/channels/@me/1354823104311857297

🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.

#sumeetcallenqcom_api

Hello @dire dew, we have sent you a direct message, please check it at https://discord.com/channels/@me/1354823104311857297