#jeff-preston_api

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stable jewelBOT
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thorn parcel
tardy gust
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Hey ๐Ÿ‘‹ Do you have an account # I can look up?

thorn parcel
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Yes - one moment

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acct_1Ejt7aIc9uNvNZSs

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"CT Mountain Goat Mountain"

tardy gust
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so it would be expected to not be able to see those payment methods as they do have to be turned on in the Payment Method Configuration first before they would be visible.
It looks like both "Kakao Pay" and "Naver Pay" require a business category to be enabled and you haven't provided business details for the account yet.

thorn parcel
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Are those details in the Settings > Account settings > Business?

thorn parcel
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Thank you - filling out now...

tardy gust
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Once you provide a "business category" it should become available. Though I don't have explicit details on what business categories they support.

We're specialized on the integration aspect of things where our support team https://support.stripe.com/ (right hand side at the bottom of the list) should be able to break that down into a list of supported categories for those payment methods

thorn parcel
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This is a test account - I dont have / or want to submit real bank account information

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Is there something else I can enter?

tardy gust
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that part shouldn't be needed

thorn parcel
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Looks blocked

tardy gust
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If you hover over the "additional information required" area in the Payment Method Configuration page it mentions it is the business category that it's hung up on.

thorn parcel
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Ah!

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they show as pending now

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i had to accept the TOS

tardy gust
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Apologizes, was replying to another user.

thorn parcel
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all good

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could you clear the pending status?

tardy gust
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The pending status is on the Payment Method providers end, not with Stripe.

thorn parcel
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got it

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are they fairly quick in the review process?

tardy gust
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Most payment methods can be enabled fairly quickly. I have no experience with those two however. Approval is likely higher the more complete information you can provide.

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We're generally focused on the API and programming side of things here in this discord. Our support team is generally more knowledgable about the account verification process.

thorn parcel
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Got it - much appreciated

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Thank you for the help - I'll see what I can do on this side...

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