#othella_unexpected

1 messages · Page 1 of 1 (latest)

mossy doveBOT
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humble ginkgo
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AFAIK, that is not supported today. But let me double check

regal elbow
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I am pretty sure it used to work and I could go back to the log screen of the demo app instead of landing to the default terminal screen. On my own app I am also stucked after payment process, I can't go back to my app to finish the user flow

humble ginkgo
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What differences are there between your app and the demo app?

regal elbow
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I use my own API to interact with the backend. I was stucked on not being redirected, that's why I've started the demo app again, and this unwanted behavior also occurs on the demo app

humble ginkgo
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OK, sounds like it should work:

When initiating a payment operation, the Stripe Reader app becomes the primary and launches in full screen. Then, the Stripe Reader app guides the customer through the flow and returns control to your app after completion (success or failure) or customer cancellation. When control returns to your app, the Stripe Reader app continues to run in the background.
https://docs.stripe.com/terminal/features/apps-on-devices/build#collect-payments

regal elbow
humble ginkgo
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You'll need to provide more details, really. Code you're using, a way to reproduce, etc. I'm not super familiar with this fucntionality, so I'd recommend writing in to my team directly and we can help you there

mossy doveBOT
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Hello @regal elbow, we tried to send you a direct message, but couldn't

  • 🔗 We would like to send you a message that has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
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regal elbow
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I can see an API call being triggered in my own API, but no response, and when I stop the server all logs with response details are displayed, as if an event was blocking the fetch

regal elbow
humble ginkgo
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What versions of the SDK(s) are you using?

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As I said, issues of this nature are best solved async where we can work to reproduce the issue, etc

regal elbow
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Terminal React Native

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I've just added my backend URL to .env, it works I see payment in my dashboard

humble ginkgo
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I meant specific versions

regal elbow
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I use "@stripe/stripe-terminal-react-native": "0.0.1-beta.25", I can record my terminal screen if needed.

humble ginkgo
humble ginkgo
regal elbow
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I mean I see the payment in the dashboard, they are successful. So the issue is not with the Stripe API interaction, I suppose it's another event happening just after

regal elbow
humble ginkgo
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It'll be in your Gradle file I believe

regal elbow
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android.minSdkVersion=26
android.compileSdkVersion=35
android.targetSdkVersion=35
android.buildToolsVersion=35.0.0
android.jetifier.ignorelist=jackson-core
# Whether the app is configured to use edge-to-edge via the app config or `react-native-edge-to-edge` plugin
expo.edgeToEdgeEnabled=true
android.jetifier.ignorelist=jackson-core
humble ginkgo
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Yeah as I said I'd recommend writing in to our team directly so we can look at this async

regal elbow
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OK. You should I contact? I kinda never know which topic to pick on the Discord server

mossy doveBOT
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Hello @regal elbow, we tried to send you a direct message, but couldn't

  • 🔗 We would like to send you a message that has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
  • Please enable direct messages from members of this Discord server (please see the instructions here) and let us know so we can try again!
humble ginkgo
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OK, seems ike you have DMs turned off. Use this link: https://support.stripe.com/?refcode=Q5nH&contact=true&discord_conversation_url=https%3A%2F%2Fdiscord.com%2Fchannels%2F841573134531821608%2F1391720716579115100&discord_username=othella_unexpected

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regal elbow
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(I've just enabled teh DM, thanks for pointing this out)