#erluxman_api

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static nebulaBOT
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merry plover
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Can you share a screenshot of the Dashboard UI you're referring to?

lunar dove
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sure

valid hornet
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hi! I'm taking over this thread.

lunar dove
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here the identity verification status says verified

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and nowhere on the response does have any field that says "verified"

valid hornet
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the status: verified you see is a dashboard only feature. if you look at the API object, it won't contain that information.

lunar dove
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For additional info, i was uploading this image as document

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i was uploading this image as front and back image of national id

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strange thing is , what i recieved on my end and what is there in the logs page is different , let me show you...

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this is the response i have recieved on my end

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it doesn't mention any requirments on individual info

valid hornet
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it doesn't mention any requirments on individual info
so what's the issue?

lunar dove
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the problem is that i am not being able to test to verify user's document. I am using the success image above to verify an account's identity document but its not verifying that accounts identity...

valid hornet
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I don't get the issue sorry. you said the account has no outsanding requirements, so it means the account is already verified.

lunar dove
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Can i get back to you in a while?

valid hornet
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sure! note that Discord threads can be closed due to innactivity, but feel free to reopene a new one if needed.

lunar dove
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Thank you so much, i will be able to open this even if its closed right?

valid hornet
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if by "open" you mean "read/access", then yes

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we don't delete the threads, so you can always access them.

lunar dove
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and we can reopen the thread to continue the discussin?

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strangely now the status of the verification is successful

valid hornet
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no you can't reopen a closed thread. you'll need to start a new one.