anamariaoros_best-practices | Stripe Developers | Page 1

broken rivetBOT Jul 3, 2025, 7:28 AM

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eager slate Jul 3, 2025, 7:29 AM

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Hi there, can you tell me exactly what didn't work?

still ferry Jul 3, 2025, 7:58 AM

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Hi Jack. I don't see the Link option in the Stripe Payment Modal. I see the Link option with my address when trying to pay a normal payment but not on the payments that are recurring. When creating the subsription I use the option payment_behavior: 'default_incomplete', and payment_settings: { payment_method_types: [ 'card' ] }

broken rivetBOT Jul 3, 2025, 8:00 AM

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gentle fractal Jul 3, 2025, 8:00 AM

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Hi 👋

I"m stepping in as my colleague needs to go.

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Can you provide more details on your integration? Are you using the Payment Element or collecting payment methods some other way?

still ferry Jul 3, 2025, 8:07 AM

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Yes. On the UI I use <PaymentElement with some options that include: layout, wallets, fields and defaultValues( with some billingDetails e.g. email )

gentle fractal Jul 3, 2025, 8:11 AM

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Okay thank you. And when you create the Payment Element, have you already created the Subscription or do you defer that action until after yu have collected payment method information?

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As for Link documentation, you can find more details on Link here: https://docs.stripe.com/payments/wallets/link

still ferry Jul 3, 2025, 8:24 AM

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Sorry for my delay. Just wanted to confirm the behavior. Yes, when creating the payment element the subscription is already created on the be part and I send back to the ui details about a payment session with info about type, id, publicKetsn allowedCArdBrand and some clientSecret

gentle fractal Jul 3, 2025, 8:24 AM

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Can you share an example Subscription ID so I can check?

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And when you say that Link isn't available, what specificly are you looking for? Do you mean that the Payment Element does not offer you Link as a Payment Method? Or that it does not allow you to save your Card with Link?

still ferry Jul 3, 2025, 8:29 AM

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My expectation is that I see the link with an email I am laready logged on Link or to have the option the save the provided payment method - check the print screens please.

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Currently I have none of this options but only for the recurrent payments.

gentle fractal Jul 3, 2025, 8:30 AM

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Can you share a Subscription ID so I can check?

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Looking

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Okay it looks like Link is disabled in your Billing specific Payment Method Configuration

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So when you go here: https://dashboard.stripe.com/settings/payment_methods

you will want to check the Link settings in the "Billing Payments" configuration

still ferry Jul 3, 2025, 9:01 AM

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it's active.

gentle fractal Jul 3, 2025, 9:01 AM

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Is that your Billing configuration? And is it active in the Payment Element specifically?

still ferry Jul 3, 2025, 9:02 AM

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yes. why else would it work for normal payments? 🙂

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the print screens that I sent you above - I can see that for simple/regular/normal payments. But if I use a recurring one, that creates a subscription I don't see them anymore

gentle fractal Jul 3, 2025, 9:03 AM

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Sorry I think you are mixing things up

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Your account has two separate payment method configurations

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Link is turned on in the one for normal payments

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This is why you see it show up when you do non-subscription payments

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But it is deactivated for the Billing specific configuration

still ferry Jul 3, 2025, 9:07 AM

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Am I looking at the wrong screen?

gentle fractal Jul 3, 2025, 9:08 AM

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If you're on that page there should be an ID at the end of the URL that starts pmc_. Can you copy that and paste it here? Just the ID, not the full URL

still ferry Jul 3, 2025, 9:11 AM

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pmc_1PydGlKfql57zWAVvj9qJUtj

gentle fractal Jul 3, 2025, 9:12 AM

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Thank you, taking a look

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Do you know when you turned this on and when you generated the Subscription?

still ferry Jul 3, 2025, 9:18 AM

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Not really

gentle fractal Jul 3, 2025, 9:20 AM

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Do you have a publicly accessible URL where we can view this behavior?

still ferry Jul 3, 2025, 9:22 AM

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I have to ask. I'll get back to you.

soft marsh Jul 3, 2025, 10:03 AM

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Going to DM you a link and you can follow-up with our team directly there for us to continue this

#anamariaoros_best-practices