#sergioprimes_best-practices
ancient tokenBOT
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- sergioprimes_code, 4 hours ago, 7 messages
- sergioprimes_code, 6 days ago, 6 messages
fossil marten
But the only option if I want this is to get all the money as platform and transfer it...
Why do you say this exactly? Couldn't you just increase the amount charged to the customer and reduce the application fee you take from the connect account?
mellow yarrow
Hmmm... that's a possibility... But if in some cases I need to charge a "deposit" quantity as an insurance until the service has been given, and depending on some parameters give the deposit back to customer or to service provider, I still can do it with this model?
fossil marten
Yeah you can do partial refunds
For the amount of the deposit
Or create a separate charge entirely for the deposit
I get giving the deposit back to the customer, but what do you mean by giving deposit back to the service provider? Why would they get the funds? And if you do a direct charge, they'll have the funds already by default.
Unless are you saying you'll take this deposit amount as an application fee?
mellow yarrow
Let's put the following example:
- The service offered is a parking rental.
- The owner of the parking asks for 100€ / month subscription (basically a rental)
- But also asks for a key deposit of 50€ which will be one-time payment
In this case I don't want the parking owner to receive the key deposit, only the corresponding rental for that month. As, in case of dispute (like missing the key, for example) I can look at the dispute details & decide if indeed the key has been lost or not, and return the money back to the customer or give it to the parking owner.
If this key deposit is already in parking owner account it doesn't make much sense for me to refund it back from his account. He could've used it...
ancient tokenBOT
mellow yarrow
What maybe makes sense for this case is, as you mention, create the subscription directly to a connected account and calculate amount so the customer pays most of the fee... And then do a separate charge that will be a direct payment to the platform account, so this way I can handle those cases myself. Makes sense? Is there a way to make the customer only pay all at once (not two payment processes)?
lyric cipher
Hi there, I'm taking over from my colleague. Give me a minute to catch up.
That makes sense. You have the option to use destination charges to create subscriptions. That way you can obtain the rental fee, and deposit and automatically transfer the difference to the connected account less your fees for example [0].
mellow yarrow
Yeah... it makes sense... The only thing I'll need is to make sure I calculate the amount charged to customer to not mess with the fees! But yeah, this clarified a lot of things. Thanks a lot!