#jose-fernndez_docs

1 messages · Page 1 of 1 (latest)

sterile violetBOT
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ashen venture
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Could you share your development website, so that I can take a look why Apple Pay and Google Pay buttons are not showing?

sterile violetBOT
quasi sedge
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Alright, but this still isn’t working.

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I’ve attached some images.

empty agate
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đź‘‹ Taking over for my teammate who needed to step away

quasi sedge
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hey, ok

empty agate
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How can I test this myself? If I start on https://pre.overoption.io/en, how can I quickly add an item to a cart and land on your payment page withouth creating a user account?

quasi sedge
empty agate
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Hm, okay, I see Google Pay in Chrome

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Let me test Safari

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I see Apple Pay in Safari, too

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Do you have a card saved to your Google Chrome payment methods? Do you have a card saved to your ApplePay wallet on the computer you're testing on?

quasi sedge
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yes

empty agate
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Ah, those are browser autofill values. Do you have any saved payment methods at wallet.google.com ?

quasi sedge
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It still doesn’t register for me.

empty agate
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Are you switching between Chrome profiles?

quasi sedge
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Okay, I’ve signed out and kept only the account that has the card active.

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I’ll try on Firefox.

empty agate
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You likely won't see it in Firefox since only the ExpressCheckoutElement supports GooglePay within Firefox. What happened after you signed out of the other profile in Chrome?

quasi sedge
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No, it’s not working on Firefox either. In this browser, I don’t have any extensions or anything that could cause issues. This happened to me before when testing locally with Ngrok, but I still don’t understand why it’s happening now.

empty agate
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You'll need to click on the "Preview" on the right

quasi sedge
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mmm

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I had reached out to you before, and after a few minutes the payment method showed up (this was a few days ago). But now I can’t see it again, and I haven’t changed anything on my end, so I’m not sure why this is happening.

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At that time, I was testing with Ngrok.

empty agate
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Yeah, it has to be something local since I see GooglePay and ApplePay just fine

quasi sedge
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But I can’t understand why sometimes it lets me see the payment method, and other times it doesn’t.

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According to what you mentioned, what restrictions are there with the integration of Embedded Components in terms of browser support? Which integration offers broader browser compatibility?

empty agate
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GooglePay should be displayed worldwide (except in India) within Checkout (including custom checkout/embedded components)

quasi sedge
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Alright, I’m working with Chrome version 138.0.7204.97. From what I understand, this version is compatible. Is there another browser you’d recommend I test with?

empty agate
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You can try Chrome on mobile to see if you see the same behavior

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As for ApplePay + Checkout, what do you see in Safari?

quasi sedge
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Right now the payment method has appeared, but I don’t understand this behavior — it shows up only after several minutes. It’s really confusing.

empty agate
quasi sedge
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Yeah, I just can’t understand why it takes so long to show up.

empty agate
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Yeah, this is odd. The most common reason for this is a card is not saved to someone's GooglePay/ApplePay wallet but that's clearly not the case here. Since I'm able to consistently see the wallets on your page, this points to something local. Are you sure an extension isn't blocking something here?

quasi sedge
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Well, I do have some extensions installed in Chrome. I’ll try uninstalling and reinstalling it, but for now I’ll keep testing since it’s working at the moment. I suppose that to test Apple Pay I need to add a card to an Apple Wallet, right?