parkermurray_api

[pure sable]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1389675093759623218

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

[clear pebble]

hello! fyi a few questions just came in but i will get back to you asap

[drowsy cairn]

Hello
Jumping in to help out here

ARNs aren't available in all cases and also aren't available instantly / real time
See: https://docs.stripe.com/refunds#tracing-refunds

Refund references are available under the following conditions:

• They’re supported for some financial partners, and marked as unavailable otherwise.
• It takes up to 7 business days after initiating the refund to receive the ARN from downstream banking partners.
• An ARN isn’t available in the case of a reversal, because the original charge isn’t processed. For card networks that don’t support ARNs, we attempt to provide other references such as System Trace Audit Number (STAN) or Retrieval Reference Number (RRN).

[sleek pumice]

how do we get approved for the ARNs in real time, we are already getting the network and merchant id so why isn't the ARN available?
We need a primary identifier that the merchant can also recognize which is why the stripe transaction ID won't work.

[drowsy cairn]

ARNs are only available for refunds. I don't believe Stripe APIs have a way to return this information for payments.

[sleek pumice]

who do I contact to get that added to the transaction data payload.