#marco_error

1 messages · Page 1 of 1 (latest)

gusty shoreBOT
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cinder wadi
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Like look it wont let me

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bro

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been trying for like 3 hours

low raft
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Hi 👋 I'm going to remove that video, since it looks like it may contain your information and this is a public forum.

cinder wadi
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Yes but how do i fix it?

low raft
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I'd suggest reaching out to our support team regarding this:
https://support.stripe.com/?contact=true

We're not suited to help out with account issues like verification in this forum. (We focus on helping developers who are building Stripe into their sites)

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

cinder wadi
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I did but they dont really help

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this whaty i got <<<<

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Hi there,

Thank you for your patience on the review. I realize that you're worried about the situation concerning your account and I dived deeper to check this for you.

Firstly, we really appreciate your eagerness to continue working with us. However, we are required to follow strict guidelines on the types of businesses we can and can't support. In this case, after a thorough review of your account, it does seem like your business presents a higher level of risk than we can currently support. Because of this, we’ve determined that we still won’t be able to accept payments for your business moving forward.

We’re sorry we can’t be of more help, but these restrictions are firm and, in order to protect our processes, we are unable to provide further details regarding the reason for your account's closure.

Please let me know if you have any questions.

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it dont even make sense of what im trying to do

low raft
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I'd suggest going back to them. This isn't something we're able to assist with here, which is why we try to warn that we can't help with account issues in 3️⃣ in our #📖rules.

cinder wadi
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Yall got live chat?