sogord_docs | Stripe Developers | Page 1

peak birchBOT Jun 27, 2025, 2:07 AM

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polar remnant Jun 27, 2025, 2:11 AM

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hi there, can I confirm you are using Direct Charges? is Link turned on for your connected account?

compact pollen Jun 27, 2025, 2:13 AM

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Hi aure 🙂

I'm not 100% sure how to answer that.

I believe I'm using direct payments, and in my dashboard, I see the Link as off

Screenshot_2025-06-26_at_10.12.44_PM.png

polar remnant Jun 27, 2025, 2:15 AM

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the payment method settings you're showing is like for your Platform account. But direct charges uses the connected account payment method settings

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If you don’t mind, could you share your account id so that I can take a closer look at how your integration works? You can find your account id by logging in to https://dashboard.stripe.com/settings/account . It'll have the prefix acct_ ?

compact pollen Jun 27, 2025, 2:16 AM

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acct_1QUHBhJeMNR9lP6L

polar remnant Jun 27, 2025, 2:19 AM

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I don't see any direct charges created in acct_1QUHBhJeMNR9lP6L. Is there a specific request ID for payment creation you can share with me?

Here’s how you can find the request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

compact pollen Jun 27, 2025, 2:21 AM

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One moment, i'm looking

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I'm not seeing logs for the requests that seems successful on my end. It could be i'm doing things wrong.

I see a charge for Account ID: acct_1ReQ7eQqsGH3bz3o, which is the account of a "connected account". Though, i don't see those in the dev logs

polar remnant Jun 27, 2025, 2:25 AM

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are you creating payments in test mode?

compact pollen Jun 27, 2025, 2:26 AM

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yea

polar remnant Jun 27, 2025, 2:28 AM

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Okay so we can use req_XH289JJuFx7gZ1 for example, this request resides on the connected account and is a Direct Charge

compact pollen Jun 27, 2025, 2:28 AM

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Some more info:

Whenever a user initiates a connection with stripe (company entity in my app), it creates them an account_id. I store their account_id and use that as the "stripe_account" value in my api calls.

Each company has a concept of its own customers. For all these calls, I supply the company's account id they initialized themselves for the following api calls:

Create a customer
Create ephemeralKeys
Create payment intent

What did confuse me is that the call for creating the payment intent supports a param "on_behalf_of", which sounds to me like this is supposed to be the company account id, but none of the other function calls support that.

polar remnant Jun 27, 2025, 2:33 AM

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give me awhile, i'm looking into why a payment created from req_XH289JJuFx7gZ1 could display Link despite you passing automatic_payment_methods: enabled: "false"

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will you be able to share with me a screenshot of how Link appearing on your payment sheet?

compact pollen Jun 27, 2025, 2:35 AM

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yes, one moment

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polar remnant Jun 27, 2025, 2:36 AM

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Ah, that's the Express Checkout Element

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Let me check..

compact pollen Jun 27, 2025, 2:38 AM

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When they're entering a new card without any save it also shows up

polar remnant Jun 27, 2025, 2:42 AM

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Okay I see that Link is turned on for your connected account - acct_1ReQ7eQqsGH3bz3o. Could you try turning it off?

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This is the page I'm looking at: https://dashboard.stripe.com/test/settings/payment_methods/pmc_1ReQ8EQqsGH3bz3ouh2eB4lR

compact pollen Jun 27, 2025, 2:43 AM

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It shows up as "off" for me, i only have an option to turn it on

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Screenshot_2025-06-26_at_10.43.54_PM.png

polar remnant Jun 27, 2025, 2:44 AM

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no I meant on the connected account

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you're currently logged into acct_1QUHBhJeMNR9lP6L I believe

compact pollen Jun 27, 2025, 2:44 AM

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i see, one sec let me try

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Okay now that worked!

Amazing.

Now my question is, am I able to adjust that default so it's always off for newly connected accounts?

polar remnant Jun 27, 2025, 2:49 AM

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Yeah when you create a Direct Charge, it uses the connected account's payment method setting. As a Platform you can control what payment methods are available to your connected account from your Connect settings. That would be Settings > Connect > Payment Methods > For your connected account

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currently I see Link being "Default On" in your Platform's Connect settings

compact pollen Jun 27, 2025, 2:49 AM

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oh my god

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thank you!

polar remnant Jun 27, 2025, 2:50 AM

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this dashboard url should bring you directly to the page: https://dashboard.stripe.com/settings/payment_methods/connected_accounts?config_id=pmc_1Re4CeJeMNR9lP6L0xr6x9m8 (please login to acct_1QUHBhJeMNR9lP6L to view this link)

compact pollen Jun 27, 2025, 2:50 AM

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I see it now, thank you so much!!!

#sogord_docs