#robertsoron_unexpected

1 messages ยท Page 1 of 1 (latest)

oak orioleBOT
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half topaz
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Hello ๐Ÿ‘‹

Can you clarify what stripe form you are referring to here?

calm sand
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The form where you create payments. Payment Element maybe what you are looking for?

half topaz
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Okay, so the Payment Element is taking a long time to load once you have the client_secret?

calm sand
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exactly

half topaz
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Do you have a front-end I can test this on?

calm sand
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yes, we have. but I don't want to share it in public. Can we do another way?

half topaz
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Unfortunately no.

calm sand
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That's sad. In this case we reach out to our Stripe contact for possible next steps.

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Thanks for your help.

half topaz
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In that case I can send you a link to create an escalated case that will go staight to engineering staff.

oak orioleBOT