mayuri_api

[eternal mulch]

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[wind night]

hello, will you be able to share with the the request ID that return the error?

Here’s how you can find the request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[coral tulip]

i don't have rightt now.

[wind night]

I see, if you don’t mind, could you share your account id so that I can take a closer look at how your integration works? You can find your account id by logging in to  https://dashboard.stripe.com/settings/account  . It'll have the prefix acct_ 

[coral tulip]

Okay

[wind night]

thank you! I checked our system and I'm not seeing an existing subscription or subscription schedule with the given IDs

[coral tulip]

my subbscripttion wass scheduled

and i am trying to cancel same

so my api is corrrect for cancel the scheduled subscripttion?

please note myy subscriptionn is active.

[wind night]

the correct method to use to cancel a subscription is .subscriptions.cancel as stated in our code sample here: https://docs.stripe.com/api/subscriptions/cancel?lang=node— this method expects a subscription id (sub_xxxxxxxx)

but if you are cancelling a subscription schedule, then you will need to use .subscriptionSchedules.cancel: https://docs.stripe.com/api/subscription_schedules/cancel?lang=node

neither should be expecting an invoice.

[coral tulip]

thhe 2nd method will canncel the subbscriptiion which mmeans the subbscrition will not activate

but in my sccenariio subscription was schedule and now iit is activve and i am trying to cancle same.

[wind night]

to cancel an already active subscription, please use .subscriptions.cancel [0]. You can follow the sample

const subscription = await stripe.subscriptions.cancel(
  'sub_xxxxxxxxx' // your subscription ID
);

[0] https://docs.stripe.com/api/subscriptions/cancel?lang=node

[coral tulip]

yes, i got it but issue is in subbscription id

id is sub_sched_{id}

[wind night]

I'm sorry but I do not understand what that means. It might help if you could share with me your Stripe account id so that I check if there are errors similar to what you described