#samip_best-practices
light ospreyBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1386932573372158052
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
bronze herald
hello, we usually help with integration questions on this channel so we're not too familiar with migrations. That said, you might find this helpful: https://docs.stripe.com/billing/subscriptions/migrate-subscriptions
Generally, it is possible to migrate subscriptions from a different Stripe account
mild pelican
Sorry, what I am trying to ask is once the stripe migration is complete from an old account to new account, do you think there is any scenario where we need to keep maintaing the old account ?
bronze herald
I think that would depend on your organization's need, like if there is a need to access previous data. In my experience, users need to access data in old Stripe accounts for reporting purposes.
mild pelican
Thank you
Sorry , one more followup questions
Their subscription will remain active in the old account, so do we need to turn their subscription to inactive somehow ?
Or, is there a option to pause all the subscriptions for that account that we can use?
We do not want to double charge the customers under any circumstance ?
bronze herald
It actually depends on your old Stripe account's subscription settings ; you can check under how failed payments for subscriptions are handled
But for hygeine purposes and also to prevent double charge, I recommend cancelling the subscriptions, and mark open invoices as void. The pre-requisite is that your team needs to be sure no further payment is to be collected from existing subscriptions in the old Stripe account.
Once a subscription is in the "cancelled" state, it cannot be reopened. And once an invoice is void, it can't be reopened as well.