fatima_api | Stripe Developers | Page 1

fierce stormBOT Jun 23, 2025, 6:43 PM

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loud kite Jun 23, 2025, 6:43 PM

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stripe._error.APIConnectionError: Could not verify Stripe's SSL certificate.  Please make sure that your
network is not intercepting certificates.  If this problem persists,
let us know at support@stripe.com.

(Network error: SSLError: HTTPSConnectionPool(host='api.stripe.com', port=443): Max retries exceeded with url: /v1/customers?limit=100 (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1010)'))))

fierce stormBOT Jun 23, 2025, 6:46 PM

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little slate Jun 23, 2025, 6:48 PM

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Hello
Are you able to update to the latest version to see if that helps with this?

loud kite Jun 23, 2025, 6:48 PM

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12.2.0?

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i get the same error

little slate Jun 23, 2025, 6:50 PM

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Hmm Are you able to hit Stripe endpoints without using the SDK?

Try curl -v https://api.stripe.com

loud kite Jun 23, 2025, 6:53 PM

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yea the connection looks ok

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when i hit the exact endpoint i am testing in my script with a curl, i get the expected resules

little slate Jun 23, 2025, 6:58 PM

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I see. Hmm, let me think!

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A colleague just tested the SDKs and it works fine for them so this issue might be related to something local on your system.

One suggestion is - https://github.com/stripe/stripe-python/issues/1064#:~:text=Some debugging suggestions%3A

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Try using requests lib directly to see if your python install is able to talk to Stripe's backend

loud kite Jun 23, 2025, 7:13 PM

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ok i will try that

loud kite Jun 23, 2025, 7:30 PM

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it seems intermittent. I happened to get 1 successful request through. but 99% SSL errors (still using the SDK, haven't yet tested with the requests lib)

little slate Jun 23, 2025, 7:30 PM

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Yeah it might be something with your python install or local system config..

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