#twafiq_error

1 messages · Page 1 of 1 (latest)

humble ravenBOT
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full junco
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Hi 👋

silk raven
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Hey

full junco
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So you are trying to simulate the required Updates we document here?

silk raven
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No

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I am trying to simulate the security reboot that occurs every 24 hours.

full junco
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And you are saying that this is not resettting the 24 hour reboot timer?

silk raven
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no i am saying that my app does not handle this 24 hour reboot properly

full junco
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Sorry I'm not getting what it is you are trying to do here

silk raven
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so I want to find a way to simulate/reproduce this issue as opposed to waiting for the 24 hour security reboot to happen again.

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My app breaks when the 24 hour security reboot happens.
Looking for a better way to fix this issue as opposed to implementing a fix and waiting for the 24 hour reboot to happen to see if it works.

full junco
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I think you would need simulate this yourself by calling the rebootReader method. I'm looking through our docs and SDK but I don't see any method to simulate the 24 hour reboot other than manually triggering a reboot

silk raven
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hmm. When i call the rebootReader() method it works properly

full junco
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When you say your app isn't handling this well, does it fail to reconnect?

silk raven
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Yeah

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But it works fine whenever i call the disconnectReader and rebootReader methods which is why I am trying to simulate the security_reboot

full junco
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Yeah, as far as I know there shouldn't be any difference between the security reboot and a manual reboot. I assume you've got logging statements in both Success and Failure callback functions.

silk raven
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There are no callback functions for the security reboot

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Since the command seems to be programmed into the OS of the terminal

full junco
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You should still have your MobileReaderListener class firing onDisconnect so you can attempt reconnection

silk raven
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hmmm ok

full junco
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I would start by adding logging statements to that callback function to get the disconnection reason

silk raven
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So the failure should theoretically be logged in the onFailure callback in this class.

full junco
silk raven
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Alright.

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I will look into this

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Thanks.