#thedev132_error
1 messages · Page 1 of 1 (latest)
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Hi there, could you provide the request ID that return the error? You can refer to this guide to locate request IDs in your Stripe account: https://support.stripe.com/questions/finding-the-id-for-an-api-request
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/v1/ephemeral_key_nonces req_3b6BL8qDW7SWsc
/v1/ephemeral_keys req_lm2IsA3T4Eloqv
hmmm..none of the request IDs above reflect the error message you provided
will you be able to share with me the request ID that return the error message: Error: The provided key 'ek_live_************************....
I’m not sure what request ID it would be as the Stripe React Native library itself is handling that. Do you know what api it would be on? It’s for digital wallet issuing
Hmm okay, because I would like to trace where the error displayed, can you share with me the account ID you were trying to access? Meaning unredacted version of acct_xxxxxxxxxx in your error message
I am not able to find the error you shared from our logs. Could you share with me the full error message please
I am unable to for some reason. The error is occurring on the native end of the app so no part is printing the error. Sorry I know this isn’t much to go off of
that's alright, let me look abit more
Did you just receive this error? Any estimated timeframe?
It happens whenever I attempted to provision a card. I can try now so u can possibly find it
yes please, that would help
Just ran it 🙂
wait, are you testing in live mode? Because ek_live_*********************************************************** is a live key.
Yes I am
On this page: https://docs.stripe.com/issuing/cards/digital-wallets?platform=ios#testing, which section were you testing that gave you the error?
This is a demo of what I get. I’m using the testing view by setting test env to true. It’s pretty much the very last thing in the docs
Okay I'm sorry, I can't locate the error and will need to look at this with my team. I will drop you a dm to create a case with us
No worries 🙂 thank you so much for ur help!