#kelly_api
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- kelly_charges-list-request, 32 minutes ago, 24 messages
orchid terrace
Hello 👋
As the bot message says above, we close idle threads. I'm looking at your request and I see we sent back 10 Charge objects.
Which is the default limit for List APIs
This customer has more Charges, which is why we also returned the has_more=true property
If you are only receiving a single Object, I suspect the problem is with how you are integrating.
Can you share the code you are using to make this request?
tough trench
What info do i need to provide
request that we provided to retrieve transaction info on your end?
orchid terrace
No
I am telling you that we ARE sending all the Charge objects that your request asks for
Can you copy/paste the Java code where you make this request and list the returned objects?
It should look something like this
ChargeListParams params = ChargeListParams.builder()build();
ChargeCollection charges = Charge.list(params);
so we need to copy paste the code that you provided just now on our end, right?
wraith grotto
Jumping in to help here..
No you shouldn't copy paste the code shared above.
Your integration should already have something similar written already.
Are you a developer or have one on your team? You should consult them for this.
tough trench
we need to provide a code on our end that looks similar to that, right?
our dev team works in a different time zone
so im trying to ask so that they can work on it
once they start working
i'll try to get that data from them and get back to you
wraith grotto
This server is for developers to have real time conversation & troubleshoot issues. I get you're trying to help but this is likely just slowing things down.
Our discord server is staffed across timezones. So if possible, you should have your developer talk to us during their work hours.
Otherwise I'd suggest opening a support ticket via
https://support.stripe.com/?contact=true and add your developers to the email chain. That way we can get to the root of the issue faster.
tough trench
ok