#mike-willay_unexpected
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- mike-willay_error, 2 hours ago, 23 messages
- mike-willay_unexpected, 4 hours ago, 30 messages
placid nexus
this is the continue of thread mike-willay_error can you please check that I have now shared the url where we have integrated the Stripe dynamic payments
https://embed.stg.simpletix.com/checkout/3f696a2b-6a8d-4943-8375-33cfb5136dad/206478/1ae78295-c895-4304-846b-c77ec08822d9
Where the apply pay as payment options are not loading on the devices
nova citrus
hey there -- let me check 🙂
placid nexus
Okay
nova citrus
While I do that, have you reviewed this page for troubleshooting apple/google pay not showing?
https://docs.stripe.com/testing/wallets
placid nexus
yes this is already reviewed from our end, eventually it is not showing for the some of the devices yet
nova citrus
I see apple pay there, so your integration is configured correctly, and the issue must be a device issue
If you access that testing page on the same devices, does Apple Pay appear?
If the testing devices are located in India, Apple Pay will never show up, this is a limitation that is often overlooked
Can you share an example test payment intent that is paid from one of the devices that does not show apple pay? (ie, complete payment using the 4242 test card instead)
placid nexus
Does this issue occur due to the browser versioning ?
Safari 17+ (iPad & Mac)
Safari 18.x
placid nexus
If the testing devices are located in India, Apple Pay will never show up, this ...
No, its in the USA
@nova citrus can you please check this.
Apple Pay is not showing up on Safari iPad and Macbook devices.
nova citrus
Depending on the details of your integration, safar version can matter, yes. Specifically this matters if you're using an iframe and cross-origin domains
I don't see any iframing in your app, though
placid nexus
I don't see any iframing in your app, though
yes still it is creating this issue's
nova citrus
If you access that testing page on the same devices, does Apple Pay appear?
Did you check this?
placid nexus
I will ask my client today to check that probaboly I will get an update tomorrow .
placid nexus
If you access that testing page on the same devices, does Apple Pay appear?
So basically using this I can check wheather there is issue with device configuration or not right ?
if applepay is not showing then there is issue with the configuration in device
placid nexus
Got it.
nova citrus
- Allow applicable browsers to access your wallet.
-- Safari: Settings > Advanced > Allow websites to check for Apple Pay and Apple card- Don’t use a [...] Safari private window.
- For Apple Pay, confirm your device supports biometric authentication.
(removing inapplicable chrome and location requirements if you say testing is happening in the US)