#simon_unexpected
1 messages · Page 1 of 1 (latest)
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hello! taking a look, gimme a while!
The cancellation of the subscription wasn't triggered by Stripe, it looks like your server made a request to cancel the subscription : https://dashboard.stripe.com/test/logs/req_0OWT119KYGKY3M
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Ah, I see! Thanks for pointing that out — looks like this was a false alarm on my end. I double-checked the logs and you’re absolutely right, the cancellation came from our server. I’ll clean that up on our side. Sorry for the noise and thanks again for the quick support!