#jkile9_invoicing-balance

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austere emberBOT
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fast depot
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Hello! I don't fully grasp the description. Can you explain what you call "credit balance" and maybe an example of who pays what/when?

shell gale
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As an example, let's say someone has $500 in credits on their account. They then sign up for a $100 subscription. Can I ensure that they will be charged the $100 to their attached payment method and NOT from their stripe credit balance

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This may not be the way you are supposed to do it but we are using the customer invoice balance to manage their credits on our platform.

fast depot
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NOT from their stripe credit balance
what do you by that? There area lot of balances and everyone uses those words to mean different things

shell gale
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Yes that's correct

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Sorry to be vague

fast depot
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no worries at all, you're not vague, we just named multiple balance "balance" because why would we make it easy ๐Ÿ˜‚

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If so what you are trying to do is unfortunately impossible. That invoicing balance applies to any Invoice and a Subscription creates an Invoice

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You could clear the balance, pay the Subscription and then set the balance back but that is... not great

shell gale
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Yea that seems error prone and confusing for book keeping

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Hmmmm

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So if we wanted to use the subscription feature as I described above, is there another way we should be managing our credits where they are not applied to subscriptions?

fast depot
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I can't think of one no. You can make your own balance internally and add negative lines to each Invoice when you create them or similar, but you can't use that invoicing balance

shell gale
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Sounds like my fears were true then. All good, I'll see what I can do. Thanks so much for the help, I really appreciate it!

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Have a good rest of your day

fast depot
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Yeah we have talked before about having an invoicing balance that is "tagged" with the right use/product but not something we've built yet

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jkile9_invoicing-balance