#millie_unexpected

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magic anvilBOT
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sharp flare
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Ok great!

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Essentially we're moving away from an annual subscription to a monthly subscription so we can reduce the admin around annual renewals. However we want people to have minimum subscription otherwise we'll lose money on it. I'm thinking there might be a plug in or a interface we can use to have this and then just use stripe to collect the payments?

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Maybe using custom logic or third party tools? - maybe use the APIs and builf logic in to our system? prevent cacnellations or refunds until a certain time has passesd? or use something like chargebee

mild summit
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๐Ÿ‘‹ happy to help

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how do your customer cancel the subscription?

sharp flare
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They would currently cancel on enthuse - so its an annual thing. Obvsiously annual is an issue as the bank details etc can change

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The fee is going up too so we'd reduce our sign-ups for a bigger one off annual price rather than smaller monthly fee - so thats why we want to do it

mild summit
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They would currently cancel on enthuse
what does that mean?

magic anvilBOT