swaroopnagothi25_api | Stripe Developers | Page 1

tender turretBOT Jun 13, 2025, 5:47 PM

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boreal summit Jun 13, 2025, 5:57 PM

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https://api.stripe.com/v1/financial_connections/sessions/synchronize isn't a public API. Where did you see this error from?

sinful thunder Jun 13, 2025, 5:57 PM

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https://api.stripe.com/v1/financial_connections/sessions/synchronize

client_secret: fcsess_client_secret_uQBo3ICoTGiRtMFGPIc3ThoS
emit_events: false
key pk_test_NQU2GbIrWeWQ2v1oNJnxnvZq
_stripe_account acct_180BBtK0U4n93ewR

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This is the request body.

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while i am going to create the financial connection session, stripejs is making this call

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And sometimes it is failing

boreal summit Jun 13, 2025, 5:59 PM

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Ah I see! This was an internal request from StripeJS. Let me check if I can find any internal logs for this error

sinful thunder Jun 13, 2025, 6:02 PM

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stripe.collectFinancialConnectionsAccounts This is the call

boreal summit Jun 13, 2025, 6:02 PM

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Could you help to check the network log of this failed request on the following and share the details with me?

Its response body
Go to Headers > Look for Response Headers > Look for Request-id and share its ID (req_123)

sinful thunder Jun 13, 2025, 6:05 PM

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req_YcD6VO36aP3sd4

boreal summit Jun 13, 2025, 6:05 PM

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Thanks for sharing! This is very helpful

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The error shown that the client secret is invalid

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Can you share the request ID (req_123) which you created client secret? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sinful thunder Jun 13, 2025, 6:10 PM

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ok. but it was working fine before.

boreal summit Jun 13, 2025, 6:15 PM

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I can't access or view the client secret details on my side, so I'd need the financical connection creation request to identify what could be the reason why this client secret didn't work

sinful thunder Jun 13, 2025, 6:21 PM

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ok

boreal summit Jun 13, 2025, 6:22 PM

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Could you share the request ID, so that I can look into the issue further?

sinful thunder Jun 13, 2025, 6:23 PM

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yes

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looks like i have issue from my end/. i will check and let you know

tender turretBOT Jun 13, 2025, 6:48 PM

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sinful thunder Jun 13, 2025, 7:20 PM

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Here is the request ID: https://dashboard.stripe.com/workbench/logs?object=req_BwhHy3rN04gnTh&filtered=true

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StripeJS: req_f5OkFoBqsN14iu

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Stripe APi Request_id: req_BwhHy3rN04gnTh

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can you check whats worng here

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StripeJS: https://api.stripe.com/v1/financial_connections/sessions/synchronize

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teh above call failed

old siren Jun 13, 2025, 7:45 PM

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Hi sorry just now seeing this

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Looking

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req_f5OkFoBqsN14iu looks like it doesn't exist on my end

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Can you double check that ID?

tender turretBOT Jun 13, 2025, 7:49 PM

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royal isle Jun 13, 2025, 7:53 PM

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Hi there 👋 I see the request you shared was from livemode. Did you see this same problem when first testing this flow in testmode?

tender turretBOT Jun 13, 2025, 7:54 PM

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sinful thunder Jun 13, 2025, 7:59 PM

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Thanks. Issue is from our end

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resolved the issue

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