#fbontemps_api
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queen prism
hello! fyi a few questions just came in at the same time, but i will be with you asap!
queen prism
ok, sorry about the delay - looking at this now
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queen prism
ok, digging into this further it looks like this might have encountered an unexpected error which stopped it from progressing - i think the best way to handle this would be via our support team. do you mind if i redirect you to chat with them and they can create a case to investigate further?
https://support.stripe.com/
snow fox
yes, of course, you can do it automatically ?
Thank you for your response
feral nacelle
Hey! Taking over for my colleague.
you can do it automatically ?
Sorry, I'm not understanding you. Could you clarify what part you are looking for exaclty ?
snow fox
I meant,
Should I create the ticket, or do you do it yourself ?
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Hello @snow fox, we have sent you a direct message, please check it at https://discord.com/channels/@me/1383011338170794128
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
feral nacelle
Please follow the direct message you received in order to create a support case.
snow fox
ok, thank you 🙂