#noroup_api
1 messages · Page 1 of 1 (latest)
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- noroup_connect-requirements, 3 days ago, 9 messages
Hi there - looking
Hi, thank you
Can you give me the request id where you created the account link for the account you're looking at? That will look like req_abc123
Request ID? I am not seeing that. I can give you JSON response for generating the account link
@wanton glade
Here’s how you can find the request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Ah, here you go req_Bv8fbuElOvk6iZ
Thank you
Verca is the Dashboard name. You can change the public business name in: https://dashboard.stripe.com/settings/business-details
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Ah, thank you. And why is it trying to sign into my account and connect my bank details? This is a brand new account_id with a completely registered email
Sorry, my bad! It should be https://dashboard.stripe.com/settings/connect/onboarding-interface for the connected interface. You will need to update the business name here for the connect related interface
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
I want users to be able to connect their own bank accounts and not reference mine
And why is it trying to sign into my account and connect my bank details?
Are you entering an existing email address (your own email) with Stripe? Or use a brand new email address?
brand new email address. Should I give it another go and send you the request ID?
Could you test in the private / incognito mode without any Stripe Dashboard sign-in session?
yes, I am actually testing on my phone one sec
Same issue, sends a verification code to my phone number
Want the request ID?
I want users to be able to connect their own bank accounts and not reference mine
Can you share which exact page you're referring to? The information displayed in the page is dependent on the email address entered and whether that email address has an existing account with Stripe.
The email address entered for this account ID is test3@gmail.com.
it’s a brand new email, and it’s asking for verification from my personal phone number
I don't get the issue here. How is it related to bank account? The screenshot you shared is for phone number authentication
This is the accountLink url that gets generated to update the bank account tied to the account_id
why is it asking for phone verification from a brand new test account
In live mode, Stripe will ask for phone verification to confirm you're the real person to sign up a connected account
This is expected
yes, but hypothetically this is a brand new user
it's asking for phone verification but from MY personal phone number lol
This is a part of authenication process regardless whether this is a brand new user. When you use connect integration in live mode, we will need verification of the entity signing up this account
There isn't much I can do here as this is the product behavior
Wait
Just let me map a scenario
I am the developer of my app.
My app's user, test4 clicks to generate an account_id and account URL to update their banking info.
They go to the URL, and it asks them to verify a code sent to MY (the developer) phone number
How are they going to verify the code if they do not have my phone?
Can you send me the request ID for account link with newly created account ID that's still unopened?
so just generate the URL? Dont open the link?
Yup! Each link can only be used once. If you open the link already, I can't see how the page looks like from my end
Got it, here you go sir
req_3M87wZkGMZavAe
the account link has been used. when i opened it, it redirects me to your website
That's weird? Maybe it expired?
Should I generate another link?
it most likely expired
That's possible! Can you create a new one now, so that I can open it immediately
req_scuQMXPs1Tv9JE
Yes, here you go sir
I'm able to enter a new phone number
Likely due to some authenticated session with your existing browser
I even opened my IOS simulator and it did that?
Sec, let me try this on my mom's phone
I hope that is the case lol
@wanton glade Just to make sure, the email on the account that we put in when signing in has to match the email that was created using the account_id?
If you create an account with an email address, that email address will be prefilled and user can edit it before completing the onboarding address
What is the account ID (acct_123) with email address set?
acct_1RZKqGPuCHUQt4ij
yeah, when I click the link it just asks me to enter an email address, and login
but what if I am a new user and dont have a login? lol
Thanks! The prefill feature depends on the account controller properties you set up
In your controller combination, prefill will not be supported
User will have to fill in their email address manually
gotcha, and if I put in an email address it asks for a password? What if the user has no registered login?
if I put in an email address it asks for a password?
This means that this email address has an existing account with Stripe
What if the user has no registered login?
They will create a brand new Stripe account which was the screen I shared with you
Ahhh, I see. The email has an existing account in ALL of stripe, not just tied to that business
Excellent, that explains everything perfectly. Thank you.