#noroup_api

1 messages · Page 1 of 1 (latest)

velvet starBOT
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sweet cape
sour otter
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Hi there - looking

sweet cape
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Hi, thank you

sour otter
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Can you give me the request id where you created the account link for the account you're looking at? That will look like req_abc123

velvet starBOT
sweet cape
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@wanton glade

wanton glade
sweet cape
wanton glade
sweet cape
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Ah, thank you. And why is it trying to sign into my account and connect my bank details? This is a brand new account_id with a completely registered email

wanton glade
sweet cape
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I want users to be able to connect their own bank accounts and not reference mine

wanton glade
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And why is it trying to sign into my account and connect my bank details?
Are you entering an existing email address (your own email) with Stripe? Or use a brand new email address?

sweet cape
wanton glade
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Could you test in the private / incognito mode without any Stripe Dashboard sign-in session?

sweet cape
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yes, I am actually testing on my phone one sec

sweet cape
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Want the request ID?

wanton glade
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I want users to be able to connect their own bank accounts and not reference mine
Can you share which exact page you're referring to? The information displayed in the page is dependent on the email address entered and whether that email address has an existing account with Stripe.

sweet cape
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The email address entered for this account ID is test3@gmail.com.

it’s a brand new email, and it’s asking for verification from my personal phone number

wanton glade
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I don't get the issue here. How is it related to bank account? The screenshot you shared is for phone number authentication

sweet cape
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This is the accountLink url that gets generated to update the bank account tied to the account_id

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why is it asking for phone verification from a brand new test account

wanton glade
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In live mode, Stripe will ask for phone verification to confirm you're the real person to sign up a connected account

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This is expected

sweet cape
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yes, but hypothetically this is a brand new user

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it's asking for phone verification but from MY personal phone number lol

wanton glade
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This is a part of authenication process regardless whether this is a brand new user. When you use connect integration in live mode, we will need verification of the entity signing up this account

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There isn't much I can do here as this is the product behavior

sweet cape
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Wait

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Just let me map a scenario

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I am the developer of my app.

My app's user, test4 clicks to generate an account_id and account URL to update their banking info.

They go to the URL, and it asks them to verify a code sent to MY (the developer) phone number

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How are they going to verify the code if they do not have my phone?

wanton glade
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Can you send me the request ID for account link with newly created account ID that's still unopened?

sweet cape
wanton glade
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Yup! Each link can only be used once. If you open the link already, I can't see how the page looks like from my end

sweet cape
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Got it, here you go sir

req_3M87wZkGMZavAe

wanton glade
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the account link has been used. when i opened it, it redirects me to your website

sweet cape
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Should I generate another link?

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it most likely expired

wanton glade
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That's possible! Can you create a new one now, so that I can open it immediately

sweet cape
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Yes, here you go sir

wanton glade
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I'm able to enter a new phone number

sweet cape
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Oh wow

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that is so weird, why is it doing that for my links...

wanton glade
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Likely due to some authenticated session with your existing browser

sweet cape
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I even opened my IOS simulator and it did that?

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Sec, let me try this on my mom's phone

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I hope that is the case lol

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@wanton glade Just to make sure, the email on the account that we put in when signing in has to match the email that was created using the account_id?

wanton glade
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If you create an account with an email address, that email address will be prefilled and user can edit it before completing the onboarding address

sweet cape
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Ah, I see

wanton glade
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What is the account ID (acct_123) with email address set?

sweet cape
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acct_1RZKqGPuCHUQt4ij

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yeah, when I click the link it just asks me to enter an email address, and login

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but what if I am a new user and dont have a login? lol

wanton glade
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Thanks! The prefill feature depends on the account controller properties you set up

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In your controller combination, prefill will not be supported

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User will have to fill in their email address manually

sweet cape
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gotcha, and if I put in an email address it asks for a password? What if the user has no registered login?

wanton glade
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if I put in an email address it asks for a password?
This means that this email address has an existing account with Stripe

What if the user has no registered login?
They will create a brand new Stripe account which was the screen I shared with you

sweet cape
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Ahhh, I see. The email has an existing account in ALL of stripe, not just tied to that business

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Excellent, that explains everything perfectly. Thank you.

velvet starBOT