#fiyah-spinna_webhooks
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- fiyah-spinna_webhooks, 15 hours ago, 10 messages
frigid cypress
Hi there
tidal mulch
hey
frigid cypress
Looks like cross-border payouts are currently only available for platform accounts in the US.
tidal mulch
there was said to me in my previous thread there is a beta feature for belgium
first the customer service said there was one and redirected me to an email that didn't respond
when i came back they told me it doesn't exist at all so i came back here
frigid cypress
what was the email that you reached out to? When did you send an email to that address?
tidal mulch
Last time they also gave me 3 docs to figure it all out myself https://docs.stripe.com/connect/destination-charges#settlement-merchant https://docs.stripe.com/connect/direct-charges https://docs.stripe.com/connect/separate-charges-and-transfers
frigid cypress
when did you reach out to crossbordertransfers@stripe.com?
frigid cypress
just looking into the current state of the feature
tidal mulch
alr
frigid cypress
As far as I can tell, there is a private beta for this in Europe, but if you reached out to support and they gave you an email alias to contact, there isn't really anything else I can recommend
Its possible that the beta team isn't adding new users at this time. If they are, I expect you will hear back from them.
tidal mulch
could you leave this thread open please I will contact the support
frigid cypress
It may take a while for support to get back to you and ultimately we will close threads that are inactive for a certain time.
You can always reopen threads. When you do, we're presented with your past threads for review. Though, as I said, I don't think there's anything else we can do to help you here.