jaysantana_unexpected

[zenith stream]

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[silent basin]

Hello 👋

Are you referring to Stripe Terminal's Tap to Pay integration? https://docs.stripe.com/terminal/payments/connect-reader?terminal-sdk-platform=android&reader-type=tap-to-pay

I don't see the device you mentioned on our list of supported devices: https://docs.stripe.com/terminal/payments/setup-reader/tap-to-pay?platform=android#supported-devices

[near kernel]

Hi, yes it’s tap to pay via android, I spoke to someone from the stripe team before and they said even tho it doesn’t say it’s supported their, that the d3 pro is supported

I have also seen another company in the same sector with the same terminal with the tap to pay feature

[silent basin]

And when exactly is the error you mentioned surfaced? Is it when you try to initialize the TTP reader?

[near kernel]

So big issue for us as we have 50 of the d3 pro ! We are getting the device is not Google mobile services certified

[silent basin]

We are getting the device is not Google mobile services certified

When does this happen?

We call this out that this error will be surfaced for non GMS certified devices.

https://docs.stripe.com/terminal/payments/setup-reader/tap-to-pay?platform=android#:~:text=Some manufacturers produce both GMS,manufacturer to resolve the issue.

Using GMS certificed devices is a requirement for Tap to Pay: https://docs.stripe.com/terminal/payments/setup-reader/tap-to-pay?platform=android#supported-devices:~:text=Uses Google Mobile Services and has the Google Play Store app installed

[near kernel]

It has gms enabled but they are not gms certified, how can we work around this !

As sunmi d3 pro has 2 types

1 with gms certified which is what we thought we purchased as that’s what we asked for

[silent basin]

If you’re using a non-GMS certified device, you’ll receive an error stating ATTESTATION_FAILURE: Device is not Google Mobile Services (GMS) certified when attempting to connect the device. If this occurs, contact the manufacturer to resolve the issue.

[near kernel]

But we have been send gms enabled ones

[silent basin]

This isn't something we can help with, I'm afraid. This is certification Google issues to device manufacturers

You cannot adjust the configuration of the Stripe SDK to work around this.

[near kernel]

So they must be GMS certified devices and not GMS enabled ?

[silent basin]

That is how I read our docs, yes.

[near kernel]

So when we purchased the machines from a sunmi certified supplier, we asked for gms certified devices.

They said that the non certified devices also can have gms on them and would work exactly like the certified ones

So now we are confused

As being told different things

[nocturne crescent]

I think you should clarify with your supplier if you received GMS certified or GMS enabled as a first step

and maybe you might want to try to get your hands on a definitely GMS certified device to test out

[near kernel]

I think so that’s what we have to do

Not ideal :/

Why is it that they have to be certified ? What’s the difference