#evangoldin_docs

1 messages ¡ Page 1 of 1 (latest)

signal sierraBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1382160841125789816

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

fossil meteor
#

I don't want to move to Stripe Custom for this. What I want to know is whether there's a way to collect all compliance information up front, but still use Stripe Express.

cinder kernel
#

Stripe Support can clarify this better than us, but my understanding is Custom is the type of account that you have more customize power (ie. requesting more info as you are doing), vs Express that you leave to Stripe to decide which information to collect, so this is fundamentally how it works

fossil meteor
#

And there's no setting to just have Stripe collect all info up front?

cinder kernel
#

I am afraid so, but would recommend double check with Support