ptman_unexpected

[zealous bronze]

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[twin cloak]

here's an example from the dashboard, from the testing environment

[inland storm]

Hi! This channel is for direct technical integration with Stripe. I recommend contacting Support, and they will be able to assist you with that!

[zealous bronze]

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[twin cloak]

I'm asking about how I can find that refund via the API

so that we can programmatically generate correct reports

isn't the API direct technical integration?

[inland storm]

Do you have an object ID for the payment?

[twin cloak]

pi_3RXzbTJU9SZr1WsC0UzF9S7f

our backend is in go

when the payment intent succeeds we get pi.LatestCharge.BalanceTransaction.FreeDetails with stripe_fee

but that's without the processing fee refund

[inland storm]

Thanks for waiting!

When you capture a charge for an amount lesser than what was initially created, it created a refund object: https://dashboard.stripe.com/test/events/evt_3RXzbTJU9SZr1WsC0h3F7Foj

The refund object for this payment is: re_3RXzbTJU9SZr1WsC0d8OVkZE

That Refund has a BalanceTransaction txn_3RXzbTJU9SZr1WsC0AxKXfnW which shows the money for the refund leaving the balance.

You can retrieve the balance transaction via this API call: https://docs.stripe.com/api/balance_transactions/retrieve

Alternatively, you can retrieve the refund object itself (https://docs.stripe.com/api/refunds/object?api-version=2025-05-28.basil#refund_object-balance_transaction) and expand charge.balance_transaction and balance_transaction to get more details on Stripe processing fee refund

[twin cloak]

Thank you. Is the refund object available immediately? Or do I need to keep looking for it?

and what's is the best way to find the refund object when you have the payment intent?

[storm jetty]

In order to trace a refund, you should follow this guide:
https://docs.stripe.com/refunds?dashboard-or-api=api#tracing-refunds

You can listen to the webhook refunds.updated for example and you'll get notified whenver a refund if generated