#diamond_api
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cold fable
Hi, can you share the payment intent ids for these transactions?
It would start with pi_
cold fable
That is just one, right? Can you send the other as well?
supple rampart
Linda Nieto Martinez
name
$32.00
usd
pi_3RUdOmRseT52asDv0qJ8Ltkk
pi_3RUdOmRseT52asDv0qJ8Ltkk
pi_3RUdOmRseT52asDv0qJ8Ltkk
supple rampart
all the ID's are same with $32 but charge is showing 3times
cold fable
Ok, I found the others: pi_3RUdQIRseT52asDv1NPQzfPF
pi_3RUdUbRseT52asDv1a1kcIua
Are these what you're referring to?
supple rampart
okay let me reconfirm
cold fable
Sure
supple rampart
the customer data is matching with pi_3RUdUbRseT52asDv1a1kcIua
cold fable
After looking at these payment intents I can confirm that these are not duplicate payments. Rather, these are requests coming from your code with the following consecutive timestamps:
https://dashboard.stripe.com/logs/req_ImZWNXHZIqCjto - 2025-05-31 00:35:43 UTC
https://dashboard.stripe.com/logs/req_KopB9D8KKELVUj - 2025-05-31 00:37:18 UTC
https://dashboard.stripe.com/logs/req_XpWvmtuHcPOrKY - 2025-05-31 00:41:45 UTC
The issue could to be that the button on your frontend aren’t disabled after the first click. Or that there is no loading indicators shown to the end customer to confirm to them that the button press has worked. You will have to troubleshoot your integration to see how you can get into that state.
supple rampart
Thank you for your help.
cold fable
Sure
supple rampart
is there anyway we can pass the Unique ID from our UI code, so multiple transations can't happen
cold fable
No, you would need to disable the button, or clearly show that the button was clicked so these are not created.
cold fable
Sure