#alex-maxime-planity_error
1 messages · Page 1 of 1 (latest)
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Sounds similar to this issue: https://github.com/stripe/stripe-terminal-react-native/issues/809
Describe the bug See the attached photo. Repeatably on Android, after calling collectPaymentMethod to present the Tap to Pay card reader, the reader screen dismisses and this error in thrown. The f...
Also, your version is quite out-of-date at this point. Can you try updating?
Hello @dim moss , we consider updating, but we must consider compatibility wity react-native 0.72, an also support ios, '13.0' . also hope compatibility with other libraries, which version can you suggest to use ?
I'll be honest, I don't know. That thread has reports of beta.19 working? But unclear if that is within the support matrix you need
Beyond that, I would honestly recommend writing in to my team and we can set you up with a Terminal expert. Your problem is beyond the remit of Discord, really
thank you, i will try a newer version. in any case where can i contact your team ?
Hello @summer helm, we have sent you a direct message, please check it at https://discord.com/channels/@me/1380522476823384074
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
That link should open support.stripe.com and then there's steps to follow in the pop-up chat widget