#alex-maxime-planity_error

1 messages · Page 1 of 1 (latest)

lusty hamletBOT
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👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

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dim moss
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Also, your version is quite out-of-date at this point. Can you try updating?

summer helm
dim moss
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I'll be honest, I don't know. That thread has reports of beta.19 working? But unclear if that is within the support matrix you need

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Beyond that, I would honestly recommend writing in to my team and we can set you up with a Terminal expert. Your problem is beyond the remit of Discord, really

summer helm
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thank you, i will try a newer version. in any case where can i contact your team ?

lusty hamletBOT
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Hello @summer helm, we have sent you a direct message, please check it at https://discord.com/channels/@me/1380522476823384074

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
dim moss
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That link should open support.stripe.com and then there's steps to follow in the pop-up chat widget