#sumeetcallenqcom_api

1 messages · Page 1 of 1 (latest)

lofty karmaBOT
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hardy coral
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@jolly arrow you there ?

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@lofty karma you there

jolly arrow
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hey there, taking a look

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This appears to be related to sub_1KWGstIOtYgoObCHJiY60fGe

hardy coral
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yes, thats right

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I know metered billing has some delay in aggregation, but this is more than 30 minutes
And it does not even appear in upcoming invoice

jolly arrow
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After that event was pushed the subscription renewed with this invoice: in_1RWeIEIOtYgoObCHRke6g0dY

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it includes a line item tied to price_1PbLsnIOtYgoObCHiz9z5xfA associated with that meter

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the price is set to a zero amount though

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and that's what i see on the invoice reflected, some aggregated usage for that meter x $0/unit

hardy coral
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yes, price is set to zero , but total quantity billed is wrong

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It should be 34217 not 30091

jolly arrow
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Gotcha -- hear what you're saying but I don't have access to the meter aggregation details to evaluate that

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I'm going to have our bot send you a link to create a support case with us to help investigate this.

lofty karmaBOT
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Hello @hardy coral, we have sent you a direct message, please check it at https://discord.com/channels/@me/1354823104311857297

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
jolly arrow
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Please click that link in your DMs (you might need to log in to your dashboard) and just note this invoice ID (in_1RWeIEIOtYgoObCHRke6g0dY) and that you expected a different usage amount for the rollover_credit line item.

hardy coral
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ok