#geoffers_code
fierce onyxBOT
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- geoffers_api, 11 minutes ago, 5 messages
crisp lagoon
Hello, similar to my colleague I am not immediately sure about what you mean by a Windows emulator here. Can you tell me more? If you can link to the places in our docs that are contradictory I can take a look there as well
Also as a heads up, we typically close out threads after ~15 mins of inactivity. We get so many questions that it would be hard to manage all the threads otherwise
devout dock
Stripe Terminal Emulator - eg
const discoveryResult = await terminal.discoverReaders({ simulated: true });
This is meant to create a modal pop-up where you can enter test card info (from the JS SDK)
crisp lagoon
Ah, yeah our JS SDK should work on windows machines. Are you getting an error when you try to discover simulated readers on your PC?
devout dock
No, nothing happens. According to chatGPT, you no longer support the emulator on Windows - but that seems ridiculous.
crisp lagoon
Yeah, that sounds like a hallucination, if you test this yourself in test mode this should work. This guide shows how to do that, I would trust that over ChatGPT generated code https://docs.stripe.com/terminal/payments/connect-reader?terminal-sdk-platform=js&reader-type=simulated
devout dock
The page says "The simulated reader doesn’t provide a UI." So it's not an emulator...
crisp lagoon
Is there a specific place where you see that kind of emulator mentioned in our docs? I'm not aware of us offering emulators like that for any of our physical terminals but can take a further look
fierce onyxBOT
devout dock
While I'm still searching for that - I also discovered that your simulated reader does not support anything other than successful transactions, which also seems weird
strange tiger
Hi hi! I’m going to be taking over for my colleague here. Can you please summarize where things are at for me, and what issue(s) is/are blocking you?
devout dock
[1] I was under the impression that you provided a UI card reader emulator; appatently you don't. Let's forget that issue, disappointing as it is.
[2] Your card reader simulator (in which you are supposed to be able to enter special card number for testing declines/other card errors) apparently does not work for the Windows environment. Is that correct?
It will only simulate successful payments.
strange tiger
- Ok cool - I don't know what that means or where you got that info, so I'm not sure what to say there.
- Can you share the Request ID for a payment you expected to fail due to a special card number, but which did not?
devout dock
Strangely I can't replicate the error now - so thank you for your assistance. I think I got confused because I was expecting a UI emulator and nothing would generate one! Thanks again
strange tiger
Ah cool, ok. 🙂 If it comes back, or anything else comes up, we're here! 🙂
devout dock
The disappointing thing is that there are other errors, as well as card specific ones, like connectivity issues, which you can emulate with a real card reader (switching it off mid transaction for example) which I now can't test. It would be helpful if one could purchase a reader and use it with test cards, but you can't - you have to set your system live before you can order a reader...
strange tiger
I just tested that and it doesn't seem to be true: https://docs.stripe.com/terminal/fleet/order-and-return-readers
devout dock
If you go to the checkout you will find there is no "NEXT" button - I was informed that the reason is that your account has to be live before your can actually purchase;
strange tiger
You have to submit your application, but you don't have to be live.
https://dashboard.stripe.com/terminal/checkout I can go here on one of my test accounts, but I have activated the account and I'm pretty sure that's all you have to do: https://docs.stripe.com/get-started/account/activate#activation
devout dock
OK, I'll give it a whirl
Ah - now I see another issue. Activation requires information about the company, bank account etc. I'm writing this for a client who, as yet, has not created a company or therefore a bank account. If I set it all up for my company now, can I transer it to the new company?
strange tiger
I think so, but you should confirm with Support: https://support.stripe.com/?contact=true
devout dock
The response is very cautious, many caveats. So I think the answer is in practical terms no. I shall just have to advise the client that implementing Stripe is going to take considerably longer that it should.