#mckeemi_api

1 messages ¡ Page 1 of 1 (latest)

wide swallowBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1379461409645269062

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

chrome sable
#

can I add a new phase to an existing subscription with the correct time and release after the first iteration?

royal mulch
#

hey there, the time of the payment is based on the billing_cycle_anchor of the subscription, which is always in UTC yes

wide swallowBOT
royal mulch
#

So you need to account for that when setting the anchor, to put it such that the timezone makes sense for your business & customers

#

Right, you can't arbitrarily update the anchor on an existing subscription to a future value

#

You choices are to add scheduled phases to the subscription to reset the anchor at phase change

#

or, you can add a trial period that ends when you want to have the anchor set to

chrome sable
#

Thank you, that makes sense if the schedule is currently released would I just need to add a new Subscription schedule with the correct StartDate timestamp to the current subscription?

acoustic kindle
#

Correct, you would make one API call to add a new schedule to the subscription and then you would make another to add the phase