leonardo-frizzi_api | Stripe Developers | Page 1

steep vergeBOT Jun 2, 2025, 11:36 PM

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atomic berry Jun 2, 2025, 11:37 PM

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hello! we can only provide english support on the server, is it ok if we chat in english?

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that being said i am looking into your question now

restive bramble Jun 2, 2025, 11:38 PM

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yes, no problem

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hello

atomic berry Jun 2, 2025, 11:39 PM

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ok! just double checking a few things - you mentioned you're doing this in live mode. are you seeing the same error in test mode?

restive bramble Jun 2, 2025, 11:40 PM

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no, when it was in localhost it works, but in live it does not work

atomic berry Jun 2, 2025, 11:41 PM

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how are you doing the redirect? if i go to the URL in the url returned in the checkout session request i'm able to load the page successfully. are you able to do the same?
https://dashboard.stripe.com/logs/req_NYR33D78FDKnK7

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so my best guess as of right now is that something in your integration is goofing with the URL

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can you try copy / pasting that URL directly into your browser to see if it loads for you too?

steep vergeBOT Jun 3, 2025, 12:00 AM

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restive bramble Jun 3, 2025, 12:03 AM

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Thank you so much for your help! You were absolutely right, the issue was on my end with how the URL was being handled/prepared by my frontend integration.

After you confirmed the direct Checkout Session URL was working on your side, I re-checked my frontend code. I discovered that the publishable key (pk_live_...) I was using to initialize stripe-js was incomplete/incorrect.

Once I updated my frontend code with the exact, full publishable key from my Stripe dashboard, the redirectToCheckout function started working perfectly, and the Stripe Checkout page now loads correctly!

Everything is working as expected now. I really appreciate your quick and accurate assistance in pointing me in the right direction!

#leonardo-frizzi_api