#thehollytoats_connect-special-fees

1 messages · Page 1 of 1 (latest)

azure dustBOT
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odd beacon
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Hi there 👋 can you elaborate on what you mean by micropayment or microtransaction?

stiff carbon
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Hi, microtransaction.

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So I have conenct platform in Australia and we have stripe microtransaction rate (below 15 AUD), which is lower than the normal stripe rate for above 15 AUD.

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It works well with connected account that is in the same country (Australia), but when I created test connected account in UK and the USA, the rate is really high.

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for example, for 1 USD transaction, the US connected account transaction will be charged by Stripe 34cents (34 cents) + tax 3 cents for total 37cents

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By the way, the right terminology might be micropayment 🙂

azure dustBOT
odd beacon
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Oh, you're talking about the Stripe fees that you pay? Unfortunately, that isn't something we're too familiar with here if your account was put on a special pricing plan. You may need to speak with our Support team regarding this matter, as they're more familiar with account-specific fee structures than we are.
https://support.stripe.com/?contact=true

The only thing standing out to me from the code you shared, is that you're using on_behalf_of, which is typically used with a Destination Charge (or Separate Charges and Transfers) style flow and is expected to cause the Connected Account's pricing structure for Stripe fees to be used instead of the Platform's:
https://docs.stripe.com/connect/destination-charges?platform=web&ui=stripe-hosted#settlement-merchant

Stripe: Help & Support

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stiff carbon
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I understand, I will contact them.
But back to the code, what is the typical code to handle this situation, where my plaltform is in one country and my connected account in multiple other countries/region?

flint sequoia
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Hello 👋

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I'm stepping in as my colleague needs to go

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what is the typical code to handle this situation, where my plaltform is in one country and my connected account in multiple other countries/region?

This depends on what you are trying to do. It is not clear to me currently what that is

stiff carbon
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So I have a special rate for my platform. This platform is opened in Australia.
My connected accounts are in different countries.

  • the connected account in Australia works well, the stripe transaction fee is as expected.
  • the connected account in UK, the stripe trasaction fee is very high.
flint sequoia
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I cannot provide guidance on how best to achieve "special rates" because I am unaware of what influences them

stiff carbon
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No problem. I'll ask the pricing dept how on this.
Thank you.

flint sequoia
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Happy to shed what 💡 I can 🙂