#mclowrider_webhooks

1 messages ¡ Page 1 of 1 (latest)

hollow glacierBOT
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opaque ridge
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Hi, there is not a way to link Sandbox and the legacy Test mode accounts.

errant furnace
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Even using Connected accounts?

opaque ridge
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That is correct

errant furnace
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It's just a pain to migrate from test mode to sandbox. It's a lot of work. Do you have any recommendations?

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As we won't be able to test integration otherwise.

opaque ridge
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There is not a way to link the accounts like you imagined

errant furnace
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We can't just test in live mode

opaque ridge
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That is correct, you can't test in live mode. I undertsand the lift to start over with Sandboxes but there are functionalities like this that is only supported in Sandbox and Test mode is becoming legacy

errant furnace
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Is there a way to create a sandbox from test mode?

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Just to ease the migration or are there any plans in the pipeline soon to ease that process?

opaque ridge
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No, there is not

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I'll share your feedback with the product team. Given that test mode is beconing legacy, I suspect we will not add support and expect merchants to use Snadbox moving forward

errant furnace
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Yes please. Thanks. Have you heard of any approaches some of your merchants have used to tackle this problem?

opaque ridge
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I have not, these accounts have no relation to each other so no.

errant furnace
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Ok. Yeah it would be good to be able to have a migration path to sandbox from test mode.

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As I suspect that will make it easier for your customers to make the transition.

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Is there a timeline for customers to migrate away from test mode?

opaque ridge
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There is not an explicit timeline no. If we do deprecate it, we will send communications before that happens

errant furnace
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Not the answer I was hoping for on my original question but thanks for your help.