#midnight_error
weak sageBOT
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mortal obsidian
Hi there,
I will be with you in just a second. Gotta help someone else right now but then I'm with you
mortal obsidian
Sorry for the delay. Looking at this now.
weak sageBOT
eternal quiver
👋 Taking over this thread, catching up now
weak sageBOT
eternal quiver
Thanks for waiting! Upon checking, this is a known limitation that mandate data has to be set when the payment method is of link: https://dashboard.stripe.com/logs/req_JR9HEpsW9oTYk7 when confirming a Payment Intent manually at server end. This is the mandate_data parameter to be set: https://docs.stripe.com/api/payment_intents/confirm#confirm_payment_intent-mandate_data
queen crow
I am not confirming a payment intent online though, this is an auto generated payment intent and I am not sure why its being manually confirmed
eternal quiver
https://dashboard.stripe.com/logs/req_JR9HEpsW9oTYk7 was manually confirmed by your server. I'd recommend checking why your system manually confirmed the Payment Intent
queen crow
I think it has to do with payment intent requires action, either way how would I resolve this?
Is there a way to add this mandate data when I create a subscription? when I attach the payment method to the customer?
eternal quiver
For link payment method, the mandate_data must be present in the confirmation request. Since your system is doing manual confirmation, mandate_data can be included as well
queen crow
my system isn't doing manually confirmation, when a payment intent requirers action we use the stripe link to confirm it and I am guessing its happening there
the stripe hosted link when need 3ds
I have no code on our end that confirms a payment
eternal quiver
https://dashboard.stripe.com/logs/req_JR9HEpsW9oTYk7 showed that your system was confirming the payment intent manually using stripe-node SDK. This wasn't from Stripe.
The link here refers to the payment method offered by Stripe (https://docs.stripe.com/payments/link), not a hosted payment link to complete 3DS.
What's going on for this subscription is that this customer uses link (the payment method) for the subscription payment. When the payment method is link, mandate_data is needed for manual confirmation like https://dashboard.stripe.com/logs/req_JR9HEpsW9oTYk7.
mandate_data is not required for card payment method.