#cryshado_api

1 messages · Page 1 of 1 (latest)

remote birchBOT
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alpine vector
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Greetings! Digging into this for you.

upper panther
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So, maybe you can see using the request id that I've provided id_numbers array with the EIN in it, but in the dashboard it shows like no EIN was provided

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remote birchBOT
supple crescent
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👋 stepping in here, taking a look. Apologies for the delay!

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Hmm it does look like you have already submitted it and it shows up if you click on that requirement in the Dashboard.

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🤔

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Ah I think verification failed here... let me check on what triggers that with v2 accounts

upper panther
supple crescent
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Yeah and the 0000 tax ID should work so not sure why it wouldn't verify...

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What happens if you update it and try and re-enter that 000000000 ID?

upper panther
supple crescent
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Hmm I wonder if this is actually just the delay for async verification... try using 222222222

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Though that doesn't make sense why it would show verification failed...

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Overall seems like this should just work, so I'll definitely submit feedback internally about this, but let's see if we can figure out a workaround for now.

upper panther
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222222222 - the same thing, it is also shown as verification failed as it was before with all zeros

supple crescent
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Hrmmm yeah definitely doesn't seem to be working correctly

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Doing some testing on my side, one min

supple crescent
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Alright yeah this seems like a bug to me but since this is in beta we don't know extensively about it.

remote birchBOT
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Hello @upper panther, we have sent you a direct message, please check it at https://discord.com/channels/@me/1377385013313536194

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supple crescent
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@upper panther I just had a DM sent to you so you can open a Support ticket that I can attach an internal bug report to.

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Then we can keep you updated over email.

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Let me know when you submit that.

upper panther
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@supple crescent done

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supple crescent
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Thanks. I'll submit the bug report and we'll follow up over email.

remote birchBOT
upper panther
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Do you know if it's possible to set debit_negative_balances using Account V2 API?

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I'm able to enable this feature using dashboard, but I don't see an option with the API as it was with the first version of the Account object

marble plaza
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Hi there - taking over for bismarck here, who needed to step away

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I'm still looking but it seems like not currently based on my reading

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Yeah, I don't see a way to set this currently, but you could also pose that question in the support case and the folks in support will be able to work with the team that is managing the preview of this product to get an answer as to where support for debit_negative_balances fits on the roadmap for v2 Accounts