#nunu0951_webhooks

1 messages · Page 1 of 1 (latest)

echo zodiacBOT
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lusty crypt
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Why do you expect it to be paid?

young marsh
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it is a subscription plan, only first payment gone through , second is draft and payment doesnot happen can seen subscription is cancelled

lusty crypt
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So why would the invoice be paid it there was no payment and the subscription is cancelled?

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Overall confused as to what you're asking me. If you cancel the subscription, we don't automatically 'close' any open invoices - you'd need to void them manually to prevent payment if that's what you're asking

young marsh
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no thats not the case, subscription should not be cancelled, i am not sure why the second payment doesnt happen , need to get the reason for it, may be thts y susbscription got cancelled

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we didnt cancel

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i suspect that they retry settings may be to cancel immediately if payment fails, no grace period

lusty crypt
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OK, then can you please be more explicit about what you're ask is in the future?

young marsh
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sure

lusty crypt
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Request sent by your integration by the looks of it