#antonio-giano_best-practices
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warm epoch
It depends on the platform/connected account configuration
rugged cipher
In my case, they are Express Account
warm epoch
In that case, no. We don't email them
The platform listen for payout.failed events on your Connect webhook and then you can action them as needed
rugged cipher
Got it. May i ask the reason for that? As Stripe implements the automatically sending of emails in case of subscripiont's payment failed, i though it would be the same for the payout.
In any case, what would be the approach to resolve this issue? A possible approach would be the following: sending an email containing a link to get into the Express Dashboard. What about that?
warm epoch
Seems reasonable