palo_docs | Stripe Developers | Page 1

meager steepleBOT May 27, 2025, 9:50 AM

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covert slate May 27, 2025, 9:56 AM

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Hi, we document our limitation with Customer Portal here: https://docs.stripe.com/customer-management#customer-portal-limitations

meager steepleBOT May 27, 2025, 9:57 AM

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covert slate May 27, 2025, 9:57 AM

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the limitation you mentioned is not documented, but I'm further looking

ashen lotus May 27, 2025, 10:03 AM

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For the number of product it here: When you allow customers to switch plans, you can specify a maximum of 10 products for them to choose from.

covert slate May 27, 2025, 10:05 AM

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I see what you're saying. You can have multiple price with one product: https://docs.stripe.com/api/customer_portal/configurations/create?api-version=2024-06-20#create_portal_configuration-features-subscription_update-products

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Can you share why that would not work?

ashen lotus May 27, 2025, 10:07 AM

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2 prices per product could be the perfect way but the user can see when he chose a price (during the first subscription in the checkout session) if it's with or without engagement of 12 month because there is only the product name shawn and not the price description

normal onyx May 27, 2025, 10:08 AM

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10 is just the limit today unfortunately. If you need to model your products/prices that way then that's just a limit you'll need to work within

user can see when he chose a price (during the first subscription in the checkout session) if it's with or without engagement of 12 month because there is only the product name shawn and not the price description
Can you elaborate on this part? Not sure what you mean by 'only product name shown'

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Screenshot may help

ashen lotus May 27, 2025, 10:09 AM

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I do screenshot wait a minute pls

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Here it's only the product name, if i can have the product name for example Amiral + the price name or description that could be perfect for example: Amiral - Price without engagement

normal onyx May 27, 2025, 10:12 AM

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Yeah that's unlikely to be supported. Why not model them as separate line items?

ashen lotus May 27, 2025, 10:12 AM

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hum what do you mean ?

normal onyx May 27, 2025, 10:13 AM

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I guess I don't really understand the problem overall. But what you want to do today isn't supported

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