#alan_api

1 messages · Page 1 of 1 (latest)

placid meteorBOT
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rose prairie
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I couldn't find req_ehNzrWDi3SbqsU in our system. Could you share the account number (acct_xxx), so that I can take a closer look at how your requests look like? You can find your account ID by logging in to https://dashboard.stripe.com/settings/account. It'll look like acct_123

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smoky swan
rose prairie
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There was a typo in the initial request ID you shared:

req_ehNzrWDi3SbqsU - can't be found
req_ehNzrWDl3SbqsU - found

Looking into the new request now

placid meteorBOT
stone rune
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Hi taking over here

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This looks like a potential bug to me but looking further

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and I am pointed to the new pricing.unit_amount_decimal field
Curious what specifically pointed you to this new field?

smoky swan
stone rune
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I'm going to file a bug report for this internally

placid meteorBOT
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Hello @smoky swan, we have sent you a direct message, please check it at https://discord.com/channels/@me/1375549047448010762

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
stone rune
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You should have received a link to create a support ticket in your dm's