charlie-fanbase_unexpected | Stripe Developers | Page 1

fathom pikeBOT May 22, 2025, 9:47 AM

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charlie-fanbase_api, 5 days ago, 5 messages

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crimson karma May 22, 2025, 9:48 AM

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Sreenshot attached

stark grove May 22, 2025, 9:50 AM

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👋
Yeah that's expected as the partner is deprecating it:
https://docs.stripe.com/payments/giropay?locale=fr-FR#:~:text=Our financial partners are deprecating Giropay. No new business onboarding or transactions will be possible after June 30%2C 2024. Read our support page for more details.

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You can learn more about this here too:
https://support.stripe.com/questions/availability-of-giropay-june-2024-update

crimson karma May 22, 2025, 9:51 AM

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If the change went in nearly a year ago how come the error is only appearing now?

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We don't use Giropay and don't have it turned on

stark grove May 22, 2025, 9:52 AM

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Can you share the requetId of the Connect Account creation ?

crimson karma May 22, 2025, 9:53 AM

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Yip 2mins

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req_Po4agg1hBdknj8

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req_jLDBKovnXpErGj

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Both of these requests result in the above

fathom pikeBOT May 22, 2025, 9:55 AM

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sour flint May 22, 2025, 10:02 AM

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How are you onboarding these accounts? Via an Account Link?

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We're looking into this now

crimson karma May 22, 2025, 10:12 AM

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Sorry just seeing this, yes via account Link

sour flint May 22, 2025, 10:14 AM

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Thanks, working on this now. Looks like we changed something

sour flint May 22, 2025, 10:39 AM

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Identified the cause, we're working on a fix

crimson karma May 22, 2025, 10:40 AM

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Ok great thanks

fathom pikeBOT May 22, 2025, 11:55 AM

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dense falcon May 22, 2025, 11:58 AM

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hey @crimson karma if you wish to be notified once we fix this issue I can send you a DM with a link to create a ticket and someone would follow up with you async

crimson karma May 22, 2025, 12:17 PM

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Yes please if you don't mind

#charlie-fanbase_unexpected