#anhnh_docs
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teal phoenix
Hi, taking a look
When the customer subscribes, depending on the integration you're using we'd handle 3DS where 3D Secure is available but not required. You can enable it where it asks for 3DS when available but not requited https://support.stripe.com/questions/using-3d-secure-authentication-with-payments-made-through-stripe-billing. Once 3DS authenticates, we ask for exemption on subsequent payment on subscriptions. The issuing bank still may ask for 3DS as this is not guaranteed. In those cases, you need to bring your customers back on session to authenticate
hidden raft
yes, I see
btw, in the test mode, can I enable the subscription send email settings when payment failed to user?
In the email, we can attach the payment page.
teal phoenix
Bit note that the automatic emails sent by Stripe do not work in test mode, it only works in live mode
hidden raft
I got it.
Thank you for support.
teal phoenix
Sure!
hidden raft
ah, the last question. Can we update the retry charge if payment fail?
teal phoenix
What do you mean by 'update'?
hidden raft
mean I wan to custom retry time, ex: every hours, or every day, etc
teal phoenix
You can customize some of that https://docs.stripe.com/billing/revenue-recovery/smart-retries but you can't control it with thgat much granulatiry. We use an AI model to optimize that