#matt_unexpected
flint anchorBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1374998826129297458
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
limber vale
Hi there. Could you share with me the ID of this payment please? The ID should be prefixed with "pi_xxxxxxxxx"
tawny quarry
Alternatively, can Stripe support remove my phone number from my business details (given it's a mandatory field when signing up)?
Sure
pi_3RRSLvC0FV5jRdwC0bp2njf2
limber vale
thank you! give me a moment to take a look
Okay, the Stripe-generated receipt for pi_3RRSLvC0FV5jRdwC0bp2njf2 actually didn't include a customer support number. We can view the stripe-generated receipt by viewing that payment in the Dashboard, and then click the "View Receipt" button.
tawny quarry
Correct, the above is not a Stripe-generated receipt but one from Amazon
limber vale
Yeah, so we currently don't have control over receipts generated from Amazon. I can raise a product feedback on your behalf about this though.
Regarding the removal of customer support number from business details, that's not possible. We have a support page that discusses the phone number requirements for Stripe accounts based in US: https://support.stripe.com/questions/phone-number-requirements-for-us-stripe-accounts