#iceflow19_best-practices
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soft temple
Hi!
If you want it to be explicitly charged like that, then that's probably how you'd want to do it - as an additional invoice item.
tepid moss
Basically they are asking for this:
we have decided to have you build this into the system. Please use 4% as the transaction fee and split three ways.
Example on $100.00
Client get's 100% of their rate = $100.00
Stripe takes theirs = 2.9% + $0.30 = $3.20
We get the ours = $0.80
But as I understand it that just functionally wouldn't be doable.
As that would be asking for an additional fee being added to the subtotal but not calculated into stripes own fees or ours.
soft temple
From what they're describing there, I think you just need to add a line item that's just a 4% charge on top of the total, no?
"4% Processing Fee" or something?
I mean, the math is not correct - because adding 4% to the total increases the amount Stripe will take, too - but it will work, and seems to meet their requirements.
tepid moss
Well that's what I did, but he (non-technical) is insisting that he talked to a regular stripe support rep, and that they could apply the fee on the backend rather than having it on the frontend (line-item). Now I think he forgot to mention we were using invoicing, and so the rep talking to him about a customized checkout.
Final message from the rep:
Thank you for taking my call earlier, it was a pleasure talking to you. I wanted to send along a quick summary of your query about creating a customised checkout with transparent fees.
As a recap, Stripe does not currently supply an automatic template for this specific Checkout setup, but it is possible to create one with your developers.
Your developer may work with third party software that automatically does the calculation, or they can code the necessary algebra into the checkout themselves.
If your developer needs our assistance on this at any time, they can always reach back out to us. We're here to help at any level of your payment processing.
Here's a full resource of the variables that affect pricing:
tepid moss
But personally I don't read the message as implying that is doable, but then again I don't know what was verbally discussed. I'm just trying to rule the workflow out as possible with stripe invoices.
soft temple
Hm.
tepid moss
Btw we need to stick with invoices, and not go to a custom checkout.
soft temple
Did the conversation from that message happen in late April?
tepid moss
April 19th
soft temple
Can you share an ID from your Stripe Account so I can just confirm I found the right conversation?
tepid moss
Sure one sec.
Our business account ID is acct_1FJ8QHKhCqehsKXp the conversation was with Phil Witker.
It's also entirely possible (and likely) that Phil misunderstood.
soft temple
Cool cool. So I don't know what happened in the conversation, but clearly there was a nontrivial amount of miscommunication & disconnect.
Also every payment could potentially have a slightly different cost, depending on the payment type - 2.9% + 30c is specific to domestic cards.
It's going to be ~impossible to be precise in this, so ... it doesn't exactly add transparency, but the "add an extra line item for a 4% Transaction Costs charge to every invoice" is pretty straightforward.
...Also I think the rep was suggesting you could build your own Stripe Checkout instead of using Stripe Checkout so that you could have the features they they thought you were looking for.
tepid moss
...Also I think the rep was suggesting you could build your own Stripe Checkout ...
That was my suspicion.
tepid moss
Cool cool. So I don't know what happened in the conversation, but clearly there...
On the payment method side, ya I figured.
I just wanted to go through the motions of reaching out to developer support, before going back to him and telling him that he misunderstood or there was a disconnect.
soft temple
For sure. 🙂
Do you understand how you'd implement it in the "add a line item" case?
tepid moss
Ya, and I already added it to the code. Thank you for the help!
soft temple
Amazing. 🙂 You're very welcome! This thread will still be here if you come back and log into the same Discord user - and you can always open another thread with whoever happens to be here at that time - if additional information or explanation might be required.
tepid moss
That's great that it is saved lol, thanks for the heads up. I was about to copy everything to a word doc lol.
soft temple
I'm glad to have saved you the effort. 🙂
tepid moss
Have a good evening!