antoniobg_api | Stripe Developers | Page 1

jagged tendonBOT May 20, 2025, 10:56 AM

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fossil wraith May 20, 2025, 10:57 AM

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hi there!

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are you using Customer objects with PaymentIntent? and they do have an email set?

jade grove May 20, 2025, 11:02 AM

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Hi, yes and yes. We have customer objects and they have the email set

fossil wraith May 20, 2025, 11:05 AM

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got it. I just tried setting receipt_email to null and `` (empty string), and I get back an error from Stripe: email_invalid. so I don't think that would work.

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do you use Direct Charges, Destination Charges, or Separate Charges & Transfers?

jade grove May 20, 2025, 11:07 AM

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Direct Charges

fossil wraith May 20, 2025, 11:10 AM

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got it, in this case it's the settings of the connected account that are applied for the emails.
so one option would be to ask the connected account to disable the Stripe recipts in their dashboard.

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