kelvin_docs | Stripe Developers | Page 1

cosmic waveBOT May 20, 2025, 6:32 AM

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gentle rock May 20, 2025, 6:36 AM

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Hi! Can I have your account ID (starts with acct_) to look into? You can find your account ID in your Account (https://dashboard.stripe.com/settings/account) and Personal details (https://dashboard.stripe.com/settings/user) settings.

viral palm May 20, 2025, 7:08 AM

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here it is: acct_1QaDusEOhqD74pZ2

gentle rock May 20, 2025, 7:21 AM

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Thanks! Have you enabled the relevant payment method settings on your account?

viral palm May 20, 2025, 7:33 AM

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yes , i did, previously we use PaymentSheet now we switch to EmbeddedPaymentElement, so quite sure that we enable correct account and settings

gentle rock May 20, 2025, 7:52 AM

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Give me a moment! Looking into this!

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Thanks for waiting! Do you mind trying it again and letting me know once you tried it? This will give us a timeframe and we can then do some investigation.

cosmic waveBOT May 20, 2025, 8:01 AM

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viral palm May 20, 2025, 8:09 AM

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i can log the Date Time in millisecond for you, will try again soon and send you the timestamp (SGT) along the way, thank Sam

cosmic waveBOT May 20, 2025, 8:59 AM

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